Se siente uno como en casa, todo el personal muy amable y si llegas a tener algun contratiempo ellos te brindan ayuda.

Great location, quick elevator and nice underground parking structure.

Lovely hotel in a lovely location

Cleaning lady was extremely helpful and attentive but the “reception” (which is a broom closet) lady was absent. There is a table with coffee which was good but little snacks and fruit ran out immediately.

The location is great and room was nice The only problem was Thursday Friday Saturday there's a disco club across the street that plays music until 3:00 a.m. had a really hard time sleeping will not stay again because of this reason. I'd rather stay somewhere with not so good a location and actually sleep and be right across from a disco club blaring music from 9:00 to 3:00 in the morning

Muy cómodo y cercas todo

I had an executive suite. It was really clean and nice. However the living room area space had no air was unbearably hot. Essentially that space was not occupied my entire stay.

Me encanta la ubicación, todo fue muy claro para el Self check in

Bed clothes inside were dirty with food or I don’t know what. Hairs arround pillows, really they didn’t cleaned the room before rent it again. I requested room change and the new one was also with hairs in the lavatory and between the sheets etc. I mean you can stay anywhere but a dirty place …!

Nearby to a lot of restaurants and shopping

Great room

Great room

Room great

The staff was lovely! I would contact them and they would get back to me so fast with answers to my questions or concerns

The room was very clean

El hotel no es categoría Plus. Tiene muchos detalles de construcción visibles y acabados incompletos. Los burós no existen; en su lugar hay mesas redondas muy sencillas y económicas. El escritorio es únicamente una mesa básica con una silla también de bajo costo, sin nada premium. En el baño, el calentador de paso está instalado a la vista, con toda la tubería expuesta. El porta papel de baño está flojo, el inodoro tiene una mancha en la parte trasera y se detectó un pequeño charco de agua por una fuga. Además, no hay ventilación en la habitación. Al llegar, el cuarto tenía un olor a trapeador sucio. Las camas son sencillas, aunque sí estaban limpias, lo cual se agradece. La pared con vista es completamente de cristal, pero desde ahí se puede ver en la parte superior del techo la insulación y obra negra sin terminar. En el baño, la luz del techo deja ver aún el tape del sheetrock, y las puertas solo tienen el marco básico, sin molduras, lo que da una sensación general austera. No hay ningún mueble ni detalle que pueda considerarse premium. Aspectos positivos: El self parking es muy conveniente, y la ubicación es excelente, con cercanía a centro comercial, restaurantes y hospital. El self check-in y check-out automático funciona bien, y el número de WhatsApp siempre estuvo atento y respondió oportunamente.

Beautiful apartment with modern fit and finish. Could have done with a thorough cleaning as we found hair on the floor and on the bed sheets. Overall a great spot as it is very central in the Andares neighborhood with great food and shopping options.

the apartment wasn’t clean enough., bed was dirty ., alot of human hair and one of the pillows was a little bloody

Room was clean and as described, neighborhood was EXCELLENT.

I never got to the room as the security wouldn't let me in. I showed them my reservation and they said that because I didn't have a code that was sent to me by the hotel, I couldn't enter the hotel and register. They shagged me away. I had to go to a Wyndham down the street. Olsen hotel system sucks.