my experience did not meet my expectations compared to the cost

The rooms were nice, clean and comfortable.

There was no fan in the hotel and it was a hot day. Staff is friendly , a nice strolling creek by the hotel.

Whilst the hotel does warn you about music noise at a weekend, room 3 was a single room above the bar and the music went on till 12😬.

Good. No complaints.

Booked for 2 nights bed & breakfast, on arrival we were told there is no breakfast but we could get tea and toast we never had this and just went elsewhere for breakfast in the morning.We were also told on our arrival that the room was at the top of the building as they had entertainment on so have moved residents to the top floor as I am 81 year old and have bad knees I. Found this a big struggle to get up and down these stairs.on the Friday night we ordered ateak pie for eve meal it was served with burnt pastry and driied up burnt veg.we tried again on the Saturday night and ordered 6oz beef burger meal that was served with the burger still raw and pink in the middle of it would never stay or eat there again.

Nice clean pub rooms. Small but secure with refurbed bathrooms. Warm and quite comfortable. A pretty standard double bed but still sleep worthy. Staff were very helpful and happy to assist. No lifts as stated but we were able to leave most of our luggage in the car. Dinner is limited as the cook called in sick but there’s a few budget options nearby. Just avoid the kebabs. Great location to visit the Fyrish monument. Value for money this stay.

The check-in was in a mini-disco and the music could be heard throughout the building. I had ear plugs but still could hear it while trying to sleep.

I didnt like that there was only toast for breakfast when told that we didnt need to book the room was lovely and clean

Working up in Alness and surrounding areas the Hotal was absolutely brilliant. Will definitely be staying again 😃

The good Comfy bed, good shower, nice receptionist, nice fleecy blanket (which was needed, see below) The bad The coldest hotel room I have ever stayed in (Room 7), and I like a cool bedroom. Although check in is from 14:00hrs, the heating doesn’t come on until 16:00 hrs (I went down and asked). It also seemed to go off at about 23:00hrs, as it was so cold by 00:30hrs that it woke me up. I then discovered aforementioned fleecy blanket, which ,if I wore a t-shirt under my PJs ,made it just about bearable whilst in bed. Dressing the next morning after my rather good shower was a miserable experience as the heating was only on for a short time in the morning, even though check out is 11:00hrs. The public bar ewas lovely and warm, so I can only assume that this is parsimony on the part of the owners. The ugly One of the reasons that the room was so cold was probably because the wardrobe was right in front of the radiator. As the room had a sloped ceiling on two sides, it would make more sense to have a hanging rail instead. The room smelt faintly but definitely of damp/mould, coming, I think from the bathroom. The bathroom had a huge crack in the ceiling.

Welcomed on arrival, shown to room, friendly staff and peaceful nights sleep.

The Wifi is super poor on 3rd floor.

Meget autentisk lokal hotel, gammeldags med charme. Yderst venlig betjening.