8.2
Very Good
From 11 reviews
Cleanliness

7.6

Room Comfort

7.4

Service and Facilites

7.8

Traveler Reviews the black swan

Number of reviews per page
20
40
Top reviews
Stephen
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Apparently the management had very recently taken over the tenancy which according to the manager was left in a dilapidated state. There were cheap air fresheners all over the establishment. We asked them to be removed, but the smell was impregnated and we had to have the windows open the whole time, which was not great as the heating did not work and a small fan heater was supplied and was totally inefficient. We were asked what time would we like breakfast and when we went down the place was in darkness. We and other guest waited almost an hour when we had to leave. I have never ever had this experience before. I had some health problems as did a collegue as we both had water from the tap. Which may not have been related to the Black Swan
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Simon
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Eberything.was great, gpod staff and immaculate
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Friendly staff, I spent limited time in hotel but I had no complaints
Rebecca
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Lovely large room and bathroom
Mary
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The room was clean and pleasant, but the bed was too high for me and I had difficulty in getting in to it. The shower bathroom was clean and plenty of towels. The hotel was in the main street on the Market Square but there was no noise from outside. Breakfast was only continental although plenty of food available. The younger staff were excellent, pleasant and helpful, but there was an older man on duty one evening and he was more surly. Otherwise it was comfortable and clean, and central for what I wanted.
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Bruce
icon-
8.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Stopped for lunch and cider pint in September, back to stay in June.
Judith
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

This was our 2nd stay here and we loved it. Very warm and welcoming. Staff are wonderful. Breakfast was really good and we will definitely be back again.
colin
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

very dark lighting and very uncomfortable seating bed room very nice breakfast very good but not the place to spend the evening meal in and the only hotel that you pay on arrival that i know of .staff friendly and polite
Dawn
icon-with Partner
with Partner
8.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

We arrived and welcomed by staff, it is a qaint little pub with a great atmosphere, very central location, free parking in market square, outside pub.also pay and display nearby. Room was great for our 1 night stay, tv, kettle, toiletries. Breakfast was included, a lovely continental choice and cooked breakfast, we enjoyed our stay and wouls recommend
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Shaun
icon-with Partner
with Partner
6.0
/10
Reviewed 89 week(s) ago

Hotels.com verified review

The rooms are very dated and a bit dirty staff were quiet rude best thing about how are stay was the comfy bed
Peter
icon-with Partner
with Partner
10.0
/10
Reviewed 102 week(s) ago

Hotels.com verified review

Great little friendly and great vale B&B / Hotel snack in the centre of Leyburn. Friendly staff, breakfast and dinners really good value and a great place to stay!!
susan
icon-with Partner
with Partner
10.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

we had a lovely room and bathroom. the bed was comfortable and we had a good evening meal with a hearty breakfast. we will certainly pay a return visit
Nicky
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

The staff were very friendly and helpful ,the breakfast was excellent .
Neil
icon-Business
Business
8.0
/10
Reviewed 133 week(s) ago

Hotels.com verified review

Nice location
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Number of reviews per page
20
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