It was easy and comfortable. The staff was friendly.

The hotel was locked when we arrived, the whole building had a strong smell of Asian food, there was no soap in the bathroom. The room was cold. And now I’ve been fined for using the hotel car park and have to dispute it. Won’t be returning

Room was poor and smelt of cannabis, plug sockets net to a shower, would not choose to stay here again

Very helpful staff

Very noisy in other rooms and the window was left open to air the room which i understand but there were hundreds of flies so maybe a screen should be fitted.

After many years of hotel stays whilst working away have I ever felt so uneasy, didnt sleep much at all and even though I was booked for 3 nights I left after just 1. The room (honeymoon was very tired and

Do not book a stay if you want a good nights rest. The toilet was dirty the room smelled musty and it was overall a bad experience. There wasn’t even hand soap to wash your hands.

Tasty food and good bed

Would definitely return

A nice nights stay

I could not stay here - the place was horrible - I pushed the stuck door open and not one person was around - not one. It was really sad - but unbelievably in horrible shape. I took some photos but they don't do justice to how bad it was. I am sorry to give such a bad review - a guy called me later but hung up on me when I said I don't expect a charge.

Basic accommodation but clean and comfortable.

Cold floor no carpet unable to shut window tried many minds no soap mirror in wrong not in bathroom

A nice to place to stay, rooms are basic but clean and a nice bed. The indian restaurant was very good

This “hotel” should be removed from all booking sites. The rooms are seriously in need of a refurbishment and the stair and landing carpets should be destroyed as they are so dirty. The public areas are also in dire need of a make over. All furniture is worn and dirty and the picnic benches in the outside area are worn and scratched.

Weve stayed in some undesirable hotels but this one tops them all . Dirty , dated and the slats on one of the beds fell off everytime you moved .

Stayed in room number 9. Apparently has been refurbished, but unfinished. The room smell so bad, the shower tray was blocked so I managed to shower and my husband couldn’t as the tray flooded and it looked disgusting. We could talk to someone about it as when we leave early in the morning there was no receptionist and when we get back 00:00 there was no one either. The mattress was really bad, no heating and a very thinly duvet… So it was definitely not worthy £97 for 2 nigths.

Very dirty. I will be discussing this venue with the environmental health department.

We checked in at 2:30 saw the state of the room and checked out. The place was disgusting, dirty dark dismal the bed was rock solid light sleeping on a plank of wood. The windows were that dirty you couldn’t see through them if you touched the parent, you could feel the dirt I cannot say strongly enough that this place is a cesspit and should not be called a hotel. I truly believe that Hotels.com are letting the custom down by allowing these people to advertise this premises. I’m very disappointed in Hotels.com and even more disappointed in the so-called honours of the Rosen Crown. I lost a night free rewards on this Hotels.com would not give me back of the £140. I spent I received £60 refund. I was bit disappointed 10 nights stay with.com for me it’s 12 months worth of serving gone in a flash on top of the fact that we had to pay £300 to stay in a decent hotel, I do not. I do not recommend this Hotel.

Good size room.