Overall Ratings & Reviews R Hotel-The Atelier Shinsaibashi East

Recommended

The staff was friendly however the room was small, especially the bathroom, a tiny one ! The room was in great condition but some improvement can be done. It smelled humidity across the room which was uncomfortable

The staff were friendly and very accommodating. We really appreciate how patient they were with us as non-Japanese speakers!

Would not recommend staying in this hotel. The room is so uncomfortably small as to be non-functional (and we had the larger type room!) The bathroom was particularly infuriating - so small you could not move without hitting something (think the sink faucet doubling as the bathtub faucet). Also, as we found out on our second night, housekeeping service must be requested!? Since when is this not standard? Of course, they did not make this clear upfront when we checked in, so we were disappointed to come back after a long day to a room not made up - clearly a cost-saving exercise for them to not be upfront about this. The main redeeming fact is that the hotel is in a fun area with lots to do.

Great location. The rooms are compact but the details were tasteful! Very much thought put into how the room was decorated. Will come back if ever in Osaka.