Overall Ratings & Reviews Novotel Yogyakarta International Airport Kulon Progo

Clean rooms, great service, and a great swimming pool. Recommended for a family staycation.

All the staff are friendly, the service is good, the cleanliness is okay, but the wifi is not good because the TV uses a smart TV so it is wasted because the wifi is slow, for the variety of breakfast food is diverse. Thank you Novotel

Very helpful staff Affordable price Clean and comfortable Overall okay .................................................

The hotel staff is very friendly. Free airport pick-up and drop-off. Affordable prices. Next time I go to Yogyakarta, I'll definitely stay here again.

Nice, comfort, good service, near from my home town.

Very disappointed with the front desk staff, we checked in late and was assisted by a male front desk officer with pretty nails, then he informed because the hotel was quite full and we booked in the last minute (actually I booked the room 1 day before, I think it was still ok and there were still non smoking room available at that time). He said we didn’t get the non smoking room like as I booked before, then I told him there are children and elderly so we need the non smoking room, he said the non smoking room was not available so what he can do only provide the flexible room (in my mind flexible means you can smoke or not) and because it was late at nite so we were ok with it, our rooms in 2nd floor, once the lift door open at the 2nd floor you can smell the smoke everywhere and actually it’s the smoking floor room which is all the room is smoking rooms not flexible room like pretty nails officer stated, and the bellman reconfirmed it it’s smoking room floors. cause it’s really late and my kid already sleepy so we reluctantly slept in this room. The next morning when I checked out and asked the front desk, she said yes the hotel quite full but there were still non smoking room available and she apologized on behalf of the pretty nails Officer, she said if the guest bring kids and elderly they’ll priorities to get the non smoking room, I was really angry, if adults really can’t breath in the room what about the children? Really give the smoking floor rooms?? I wouldn’t mind upgrading if type of room that I booked not available when I check in but he didn’t give any option like he didn’t care, come on man that’s your duty as front desk officer even for the guest who’s coming late at nite. If you don’t work late of nite just ask for the morning shift.

Good and clean place. The best swimming pool. Will be back again.

2 nights stay here, away from the hustle and bustle of Jogja city during the holiday season. The hotel is nice, comfortable, the facilities are quite complete, not too crowded, suitable for those looking for a quiet vacation. only the breakfast menu is lacking in my opinion. if it's taste, each person's taste, but the menu variation can be added. especially the dessert has very little variation. last time I was here in November 2023 I got a wolcome drink, yesterday I didn't get it. also before on Friday nights and Saturday nights there was a market I forgot what it was called, where there were lots of sellers by the pool so it was exciting, now it's gone. what a shame. but otherwise the hotel is quite recommended

Exited, but during breakfast it was a bit disturbed by the sound of shouts from other customers 🙏

Overall it's good, it's just that the room is dusty, lots of dust flying around, the bed and linen, even the carpet feels scratchy because of the dust... this should be taken into consideration.

Although the location is far from the city, it is paid off with good facilities. Moreover, the free additional breakfast is what makes it a winner. Hopefully the free additional breakfast for children can last. We'll be back very soon. Thanks Novotel for the hospitality 🩷

The staff was very helpful, and my room was upgraded to a junior suite for free.

Best hotel near YIA, the food is delicious, especially the MIE GODHOG JAVA is the best

The hotel staff is very friendly, especially if you get a birthday surprise.

Worth the price. It's that comfortable to stay in a transit hotel, the room is neat, clean, spacious. Overall happy.

Need to repeat it again when going to Jogja.

Clean Hotel...Friendly Service, reminded when leaving. Facilities: Clean swimming pool & nice view. Pickup from and to the airport including support for Friday prayer pick-up & drop-off. There is a comfortable cafe for families.... Very comfortable room The family is very happy and comfortable staying at one of the best hotels in Kulon Progo...

No comments because everything is good and highly recommended to stay again.

friendly staff, the lobby is also good for relaxing, there is a large swimming pool below, towels are also provided, the rooftop view is really cool. The room is clean and the towels are really fluffy, and big too. For the drinking water dispenser, it uses a wall panel cover so just be careful. The security guard is also cool, willing to help you cross the car if you want to go to Jogja.

comfortable atmosphere and cleanliness are maintained thank you novotel