The staff was very good and welcoming. The hotel is in a great location for visiting old town and 20 minute walk along the river to Guggenheim. The room is not very comfortable and the bathroom is incredibly small and difficult hard to have your personal toiletries out, the coffee machine is in very small space and not easy to fill tank. It is an industrial style hotel but rooms could be more user friendly.

Easy to navigate the city from this property. This is the old part of Bilbao and it is lovely. The mistake we made was to shop and tour the newer and trendier part of the city. The old city is a great experience and wonderful shops and restaurants. Anyway, loved the staff and the shower and beds were amazing. The hotel is small and well preserved. It is a little loud from the fifth floor facing the street, but we loved the stay and friendliness of all the people. Would love to come back soon.

Anna, waitress at breakfast and Pepe the bar tender were awesome.

We loved our stay at Hotel Tayko. The room was bright and had a fabulous view of the river. The staff was uniformly terrific and it was a treat to have breakfast in a Michelin Star restaurant. I would definitely stay here again.

Great location, friendly attentive staff, cool minimalist rooms and overall design.

Great location, close to everything. Friendly, helpful staff. Welcome drinks and complementary food and drinks at their excellent bar was a great surprise. Upgrading to river view was a smart move as it gave a nice view and lots of light. Nice to have a gym as well. All in all, a great experience, highly recommend!

Excellent hotel in terms of: location, cleanliness, staff, comfort. We arrived by car to the hotel but couldn’t park in front of or near the hotel due to lacking any parking/stopping spots. The train/bus station near the hotel (across the river) is a little sketchy at night. Staff were amazing, they suggested dining restaurants and offered to make reservations for us. They offer free water bottles in the room and they replenish them daily.

Immaculate hotel superbly located

Excelente servicio, personal amable

The hotel was located well as far as restaurants and shopping, however, I will say that because it is close to bars, and restaurants, it was extremely loud the first night which was a Saturday. We never ate at the restaurant, because it never seemed to be open while we were there. We did have wine in the bar a couple of times.

Clean room, friendly and accommodating staff!

Incredible location, staff, rooms, and restaurant.

Modern and clean hotel. Good size rooms and super friendly and helpful staff. À la carte breakfast with nice options.

Lovely hotel and a great location. Glass of wine and a tapas free from the bar on your first night too!

Staff were wonderful! Room was so quite & clean!

nice & friendly staff, clean & spacy room

Room was excellent, clean and comfortable. Front desk staff extremely kind and courteous.

I would give this hotel more than five stars if I could. Everything was exemplary, from the spotless room (with a little balcony) to the perfect location to the wonderful staff, especially the staff member who checked me in and then always had answers to my questions (unfortunately I did not get her name because she is fantastic). This is an excellent hotel.

Only thing lacking is a good bar and place to eat but plenty of places close by

Lovely and helpful reception staff. Room was spotless, brilliant location. Would highly recommend