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People often mention about The Icon Hotel Kuningan
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Hotel Area (36)
Staff Friendliness (35)
Ambiance (35)
Bedroom (35)
Taste (34)
Surroundings (33)
Variety (30)
Bathroom (29)
Room Space (28)
Accessibility (25)
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Traveler Reviews The Icon Hotel Kuningan
Number of reviews per page
20
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40
40
Customer reviews
R***a
10.0
/10
Reviewed 3 day(s) ago
highly recommended .......
okay
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PA
Poppy A. P.
10.0
/10
Reviewed 6 day(s) ago
The room, service, and food were good. The toilet wasn't very clean, but everything else was okay.
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Rizky D.
Business
9.4
/10
Reviewed 3 week(s) ago
The best in the area, close to Arunika restaurant.
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1 people find it helpful
Accommodation's Reply
02 Jun 2026
I am delighted to welcome you and your family to ICON Hotel Kuningan. Thank you, Mr. Rizki, for your excellent review. We sincerely hope to welcome you and your family back to Kuningan and ICON Hotel Kuningan again. Sincerely, The Management
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i***a
Staycation
8.5
/10
Reviewed 4 week(s) ago
The hotel is clean, comfortable, and the service is friendly.
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2 people find it helpful
Accommodation's Reply
02 Jun 2026
I am delighted to welcome you and your family to ICON Hotel Kuningan. Thank you for your excellent review. We sincerely hope to welcome you and your family back to Kuningan and ICON Hotel Kuningan again. Sincerely, The Management
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raissa r.
Staycation
9.7
/10
Reviewed 4 week(s) ago
The staff is very friendly. The location is strategic. The food is not complete, but it is complete. The swimming pool is also clean, great.
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1 people find it helpful
Accommodation's Reply
02 Jun 2026
It has been a great honor to welcome you and your family to Icon Hotel Kuningan. Thank you, Ms. Raisa, for your wonderful review. We sincerely hope to welcome you and your family back to Kuningan and Icon Hotel Kuningan again. Sincerely, The Management
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Cecep G. R.
Leisure
6.5
/10
Reviewed 4 week(s) ago
Lack of maintenance, the gutter leaked, wetting the floor of the room's entrance.
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Accommodation's Reply
02 Jun 2026
Thank you, Mr. Sejep G.R., for your kind review. We are delighted to hear that you and your family enjoyed your stay at Icon Kuningan Hotel, and we apologize for any inconvenience you may have experienced. We hope this positive experience will encourage you and your family to return to Icon Kuningan Hotel in the future. Sincerely, The Management
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Cecep G. R.
Leisure
6.5
/10
Reviewed 4 week(s) ago
The hospitality is good, but the hotel is poorly maintained and poorly looked after.
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Accommodation's Reply
02 Jun 2026
Thank you, Mr. Sejep G.R., for your kind review. We are delighted to hear that you and your family enjoyed your stay at Icon Kuningan Hotel, and we apologize for any inconvenience you may have experienced. We hope this positive experience will encourage you and your family to return to Icon Kuningan Hotel in the future. Sincerely, The Management
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Y***i
Business
8.5
/10
Reviewed 5 week(s) ago
The hotel staff is very friendly and the environment is beautiful and cool.
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1 people find it helpful
Accommodation's Reply
10 May 2026
Thank you, Y*i, for your kind review. We are delighted to hear that you and your family enjoyed your stay at The Icon Hotel Kuningan, and we apologize for any inconvenience you may have experienced. We hope this positive experience will encourage you and your family to return to The Icon Hotel Kuningan in the future. Sincerely, The Management
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S***a
Leisure
8.3
/10
Reviewed 6 week(s) ago
The location is close to Arunika and Palutungan Basecamp, but parking is a bit limited on long weekends. The rooms are small but clean, and the staff, especially Mrs. Melfi, is friendly.
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1 people find it helpful
Accommodation's Reply
10 May 2026
Thank you, S*a, for your kind review. We are delighted to hear that you and your family enjoyed your stay at The Icon Hotel Kuningan, and we apologize for any inconvenience you may have experienced. We hope this positive experience will encourage you and your family to return to The Icon Hotel Kuningan in the future. Sincerely, The Management
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P***a
8.5
/10
Reviewed 7 week(s) ago
The hotel staff is friendly. The rooms are comfortable and the toilets are clean. Highly recommended.
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1 people find it helpful
Accommodation's Reply
27 Apr 2026
Thank you, Mr./Ms. Pa, for your compliments. We are delighted to hear that you and your family enjoyed your stay at Icon Kuningan Hotel, and we apologize for any inconvenience you may have experienced. We hope that this positive experience will encourage you and your family to return to Icon Kuningan Hotel in the future. Sincerely, The Management
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Ahmad H.
10.0
/10
Reviewed 8 week(s) ago
Friendly hotel staff and comfortable atmosphere
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1 people find it helpful
Accommodation's Reply
27 Apr 2026
Thank you, Mr. Ahmad H., for your positive review. We are delighted to hear that you and your family enjoyed your stay at Icon Kuningan Hotel, and we apologize for any inconvenience you may have experienced. We hope this positive experience will encourage you and your family to return to Icon Kuningan Hotel in the future. Sincerely, The Management Team
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A***d
10.0
/10
Reviewed 9 week(s) ago
Very nice and friendly staff.
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1 people find it helpful
Accommodation's Reply
18 Apr 2026
Thank you, A*d, for your kind review. We are delighted to hear that you and your family enjoyed your stay at Icon Kuningan Hotel, and we apologize for any inconvenience you may have experienced. We hope this positive experience will encourage you and your family to return to Icon Kuningan Hotel in the future. Sincerely, The Management
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G***r
Leisure
8.5
/10
Reviewed 9 week(s) ago
The staff is nice and friendly, but the sound from the next room can be heard and the room itself can't be locked, suddenly someone opens it from outside.
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1 people find it helpful
Accommodation's Reply
18 Apr 2026
Thank you, g*r, for your kind review. We are delighted to hear that you and your family enjoyed your stay at Icon Kuningan Hotel, and we apologize for any inconvenience you may have experienced. We hope this positive experience will encourage you and your family to return to Icon Kuningan Hotel in the future. Sincerely, The Management
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rh
roby h.
8.5
/10
Reviewed 9 week(s) ago
Friendly staff, just dirty pool
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Accommodation's Reply
18 Apr 2026
Thank you, Robby H., for your kind review. We are delighted to hear that you and your family enjoyed your stay at Icon Kuningan Hotel, and we apologize for any inconvenience you may have experienced. We hope this positive experience will encourage you and your family to return to Icon Kuningan Hotel in the future. Sincerely, The Management
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M***a
9.1
/10
Reviewed 10 week(s) ago
The room was comfortable, the service was good and friendly, but unfortunately we didn't get toothpaste and toothbrush because they were out of stock, huhu.
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Accommodation's Reply
18 Apr 2026
Thank you, M*a, for your kind review. We are delighted to hear that you and your family enjoyed your stay at The Icon Hotel Kuningan, and we apologize for any inconvenience you may have experienced. We hope this positive experience will encourage you and your family to return to The Icon Hotel Kuningan in the future. Sincerely, The Management
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A***s
Leisure
7.8
/10
Reviewed 12 week(s) ago
That’s day 2 at there, we changed for an upgrade, but what I got was not as expected.
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Accommodation's Reply
18 Apr 2026
Thank you, A*s, for your kind review. We are delighted to hear that you and your family enjoyed your stay at Icon Kuningan Hotel, and we apologize for any inconvenience you may have experienced. We hope this positive experience will encourage you and your family to return to Icon Kuningan Hotel in the future. Sincerely, The Management
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D***y
Staycation
9.0
/10
Reviewed 22 week(s) ago
The location is right on the side of the road, and fortunately, traffic wasn't too heavy when we stayed, so it was still comfortable. The room was spacious and clean. The staff was very friendly and helpful. Hopefully, it will improve in the future.
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2 people find it helpful
Accommodation's Reply
29 Mar 2026
Dear D*y, thank you for your kind words. We are delighted to hear that you and your family had a wonderful time at Embun Sang'ga Langit. We hope that this enjoyable stay will encourage you to visit Icon Kuningan Hotel again in the future. Thank you very much. The Hotel Management Team
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Devi L.
10.0
/10
Reviewed 23 week(s) ago
One of the hotels that is very close to Arunika is very cheap, foggy, quiet, wow, the pool air is fresh, really nice, best
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5 people find it helpful
Accommodation's Reply
29 Mar 2026
Thank you, Mr. Davy, for your kind review. I'm delighted to hear that you and your family enjoyed your stay at ICON Kuningan Hotel. We hope this positive experience will encourage you and your family to return to ICON Kuningan Hotel in the future. Sincerely, The Management
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S***y
5.3
/10
Reviewed 24 week(s) ago
The room was not really clean, no daily cleaning provided unless the guest asked. We didn’t get any breakfast because the restaurant was ran out of breakfast meal. The staff said the meal was still being cooked (it was only 8.30 am). We waited almost 30 minutes but no meal was ready so we left the restaurant and decided to have breakfast outside the hotel to avoid same issue. The staff are inexperienced and don’t provide any info unless being asked. Overall we had unpleasant experience staying at this hotel.
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1 people find it helpful
P***s
Leisure
6.8
/10
Reviewed 24 week(s) ago
Cleanliness and maintenance of hotel facilities, especially rooms, need to be improved.