The room was nice and clean. The owner was super cute and friendly, and allowed early check-in if a room was available. The food was delicious, with a good selection but all the dishes were amazing.

The experience was great. The owner was very enthusiastic, the breakfast was delicious and clean. The room was very clean. I am very satisfied.

Clean, nice rooms, and the owner and staff are all friendly and enthusiastic.

Clean and well-maintained, definitely worth the price.

I arrived at the hotel at 6 a.m., and the staff was very accommodating. She let me and my friends put our luggage in the hotel while we explored Sapa, and when we got back the rooms were already prepared. The rooms were comfy and clean. The place is also accessible. Thank you so much for your hospitality.

The owner is super nice, the prices are very reasonable, the rooms are decent, the only downside is that it's a little far from the city center. It's perfect for those who want to rent a motorbike.

I got a spacious and clean room at a very affordable price. The hotel looks new and is very well maintained. The owner is very friendly and kind. The distance to Muong Hoa Station to get to Fansipan is only about 3 km, with a Grab fare of around 50,000 to 100,000 Rupiah. It was a very comfortable stay here.

The rooms and service were excellent; I will definitely come back here.

The owners were very nice. However, the hallway often smelled of cigarette smoke. We should check the air conditioning in the room, because it was very cold when I arrived, and even though I adjusted it to the heating mode and used the fan, it was still very cold. I complained to the owner and asked if there was a heater, and she said no one had ever complained about the air conditioning not being warm enough. She checked it and probably saw that I hadn't turned it on incorrectly. I was in the bedroom and still had to bring thermal underwear and heat patches. Luckily, I only stayed for two days before moving to another hotel, and it was warm from the moment I entered the lobby.

truly a charming place to stay in sa pa! we arrived very early and were still able to check in right away. breakfasts were delivered to the room and the staff was very accommodating to our requests. my only note is that the room has poor insulation, so if you go here during chilly months, bring extra sweaters and socks!

New accommodation, spacious and clean room, delicious breakfast.

The room is big, clean and cozy, but the location is far from the centre, if you rent a motorcycle is still oke,the hotel is quite and make your sleep comfort,when I arrive at 7 in the morning they ask 500.000 VND for early check in

The rooms here are very spacious, clean, fully equipped and the mountain view is very beautiful. The owner is very friendly. I have stayed in many rooms from 2-5 stars but have never seen any place clean the room as carefully as here. Overall, it is worth staying when coming to Sapa. Next time I come back, I will definitely choose this place.

Very pleasant. Super clean, spacious room, complete facilities, breakfast delivered to the room. They let me check in 4 hours early. Enjoyed the clean morning air with the sound of birds and a little view of the mountain. FYI, 30 minutes walking to city center.

Wonderful place. Room so clean.

• The hotel is ok, as pictured, clean. But the hot water is not good, when 2 people showered, it was not hot anymore on Monday, and the water was not hot enough to brush teeth in the morning. The owner was enthusiastic, but in the morning he knocked on the door of the next room, which affected my room, very noisy. At night, I slept late, so my sleep was affected. At noon, at 11am, he knocked on the door to ask if it was cleaned, which was quite annoying while I was sleeping. Usually, other hotels do not have staff. • The hotel room is clearness and pictures are the same as shown in the app. Admin are so kind and friendly but unprofessional when morning time around 11am she came to knock our door twice until we wake up and the sound are very loud until we wake up and asked u need to change the bed cover ? It makes non sense for us . If we need the service we will directly call the hotel and after the next day it happens to other room and the sound is still so louder even we are still sleeping and we were wake up because she knocked others room . This is just to remind the admin we stay in hotel not in our mama house , please don't disturb the tourists take rest because we do not sleep at the same time with u . Thanks

We stayed at Charm Hill during our recent 3N2D trip to Sa Pa, so we will review it impartially and in detail for everyone to refer to. Charm Hill is about 2km from the center, located at the beginning of lane 233 DBP - for us it was quite convenient because we rented motorbikes from the hotel to travel around during our 3 days here. Regarding the room, we went with 4 people - booked 2 Deluxe Mountain View rooms, my friend checked in first at Duluxe, I checked in later and was upgraded to a Family room by the manager. The room we received was super spacious, 2 double beds for us to roll around, there was a bathtub, TV, hair dryer,... complete, soft mattress for a good night's sleep. I was especially impressed with the hotel's cleaning service, when we left, we were so amazed, when we asked, we found out that the manager cleaned the room for us directly. Normally when staying at other places, they usually just change the bed sheets, change the towels, fold the hotel's things, but when we returned to the room, our clothes, towels, hats in the closet were neatly folded, my friend's hair clip was broken and was even fixed :)). The room view was next to the mountain but I found it normal, not the type of mountain valley view like home, central hotels. My friend's Duluxe room had a view of the mountain in the distance. The hotel has free breakfast on the 6th floor, not as diverse as many hotels I've stayed at but for me it was enough, the food was to my taste, chicken pho, delicious rice rolls, sitting with a view of the mountain, watching the city if the weather is nice. The hotel does not always have a 24/7 reception in the lobby but the manager was enthusiastic in supporting. The day we went, we went early, the hotel was not open yet but we were still supported to leave our luggage, do personal hygiene, and rest in the lobby. Honestly, with the price I paid for the room, I didn't expect too much, but the experience was quite amazing. The hotel deserves to be known by more people. When I asked, the manager said the hotel had only been in operation for 6 months, the facilities were almost brand new. I rarely review and certainly not for seeding, but Charm Hill really gave me a good experience and I will definitely come back if I come to Sa Pa.

The owner is super cute. I will come back if I have a chance to go to Sapa.

The hostess is very enthusiastic. Even though we checked in late, we were still given priority to view the room for free. 100 points for service, worth experiencing everyone.

Lovely hostess, clean and beautiful room, reasonable price 🥰