Blue Lagoon Hotel

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Overall Ratings & Reviews Blue Lagoon Hotel

Traveloka (54)
Other sources (3)
9.0
Exceptional
From 54 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.0

Meal

8.3

Location

9.5

Service and Facilites

8.9

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Traveler Reviews Blue Lagoon Hotel

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40
Customer reviews
h***a
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 day(s) ago
Comfortable room, there are 3 choices of nasi kandar near the hotel, friendly staff, easy check in, opposite the hotel is Sunway Pyramid Mall
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Y***a
icon-Medical
Medical
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
Clean, close to Sunway Pyramid Mall, but the bed is too high.
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E***a
icon-Medical
Medical
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9.4
/10
Reviewed 16 week(s) ago
It's fun, there are lots of people selling food in the morning.
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Accommodation's Reply
12 Feb 2026
Thank you for your feedback. We’re glad to hear you found the area pleasant and enjoyed the many food options available in the morning. We hope to welcome you again soon. Warm regards, Siti Blue Lagoon Hotel Team
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 23 week(s) ago
Loud noise from outside. Especially at late night. Can Not sleep well.
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Accommodation's Reply
02 Dec 2025
Thank you for your feedback. We're sorry to hear about the noise disturbance from outside. The area can get lively at night, and we understand how this may have affected your rest. We’ll continue to look into ways to improve the experience for our guests. Warm regards, Siti Blue Lagoon Hotel
C***n
icon-origin-TRAVELOKA
6.5
/10
Reviewed 25 week(s) ago
Stay in cozy queen. Self check in machine. Spend at least 10mm to get it done then pay a rm50 deposit to the machine. Upon entering room have a stale smell. Toilet exhaust fan not working. Another room also same not working. No slippers. Quite noisy start 8am as restaurant push trolleys around below the alley way.
2 people find it helpful
Accommodation's Reply
20 Nov 2025
Thank you for your feedback. We’re sorry for the inconvenience caused during your stay, especially regarding the exhaust fan, room smell, and early noise. We’ll have our team look into these issues to improve the experience for future guests. Thank you for staying with us. Warm regards, Siti Blue Lagoon Hotel
Yoselin
icon-origin-TRAVELOKA
9.6
/10
Reviewed 27 week(s) ago
The facilities is so bad. No tea no coffe. But the room is very clean.
1 people find it helpful
Accommodation's Reply
10 Nov 2025
Thank you for your feedback. We’re glad you were satisfied with the cleanliness of our room. Kindly note that we do not provide complimentary tea or coffee, as we offer a water dispenser for all guests instead. We appreciate your understanding and hope to welcome you again. Warm Regards, Siti Blue Lagoon Hotel
O***a
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 37 week(s) ago
Strategically located in front of Sunway Pyramid Mall. Numerous convenience stores nearby make finding food easy.
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Accommodation's Reply
20 Aug 2025
Thank you for your kind review. We’re glad you enjoyed our strategic location just in front of Sunway Pyramid Mall with many minimarkets and food options nearby. Warm regards, Siti Blue Lagoon Hotel.
A***a
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 44 week(s) ago
Clean room, near Pyramid mall, near Sunway hospital
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Accommodation's Reply
06 Jul 2025
Thank you for your feedback! We're glad you enjoyed the clean room and our convenient location near Sunway Pyramid and Sunway Medical Centre. Hope to see you again soon! Warm regards, Siti Blue Lagoon Hotel
C***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 45 week(s) ago
Very good hotel, will book it again.
1 people find it helpful
Accommodation's Reply
06 Jul 2025
Thank you so much for your kind words! We're happy you had a great stay and look forward to welcoming you back again soon. Warm regards, Siti Blue Lagoon Hotel
s***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 46 week(s) ago
hotel is nice, location is good just right Infront of the Sunway pyramid hotel and mall,but the check in system is trouble some.
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Accommodation's Reply
06 Jul 2025
Thank you for your feedback! We're glad you liked the hotel and our convenient location. We apologize for the inconvenience with the kiosk check-in system. We're working to make the process smoother. Hope to welcome you again soon! Warm regards, Siti Blue Lagoon Hotel
Y***a
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 47 week(s) ago
The hotel is nice, clean and tidy.
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Accommodation's Reply
06 Jul 2025
Thank you for your lovely feedback! We're happy to hear you found the hotel nice, clean, and tidy. Looking forward to welcoming you back soon! Warm regards, Siti Blue Lagoon Hotel
Y***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 47 week(s) ago
The accommodation is nice and comfortable, strategically located close to malls and culinary centers.
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Accommodation's Reply
06 Jul 2025
Thank you for your kind review! We're glad you found the stay pleasant and comfortable, and that you enjoyed our strategic location near the mall and food spots. Hope to see you again soon! Warm regards, Siti Blue Lagoon Hotel
m***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 48 week(s) ago
Location, cleanliness, everything is good.
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Accommodation's Reply
06 Jul 2025
Thank you for your kind feedback! We're delighted to know you were satisfied with the location, cleanliness, and overall experience. We look forward to welcoming you again soon. Warm regards,| Siti Blue Lagoon Hotel
S***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 49 week(s) ago
Good location. Convenient walk over to Sunway Theme Park and Mall. Good house keeping on cleanliness. Recommended.
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Accommodation's Reply
06 Jul 2025
Thank you for your kind words! We're happy you enjoyed our convenient location near Sunway Theme Park and Mall. It’s great to know our housekeeping team met your expectations. We truly appreciate the recommendation and hope to welcome you again soon. Warm regards, Siti Blue Lagoon Hotel
F***n
icon-origin-TRAVELOKA
9.1
/10
Reviewed 61 week(s) ago
The place is clean, nice, close to everywhere, it's just a shame the lift is broken, recommended, for those going to Sunway Hospital, it's better to use Grab, at most 5 rm
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1 people find it helpful
Accommodation's Reply
15 Mar 2025
Thank you for your review! We're glad you found the place clean, nice, and conveniently located. We apologize for the elevator issue during your stay. For those visiting Sunway Hospital, taking a Grab is a great option, as it's only around RM5. Hope to welcome you back to Blue Lagoon Hotel soon! 😊 Best Regard Siti Blue Lagoon Hotel
NG TIAN P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 83 week(s) ago
Good check-in experience, the room is clean, cross the road to walk to Sunway Pyramid and Sunway Lagoon. Awesome experience.
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Accommodation's Reply
06 Jul 2025
Thank you for your kind review! We're glad you had a smooth check-in and enjoyed the clean room and convenient location just across from Sunway Pyramid and Sunway Lagoon. We’re happy to hear you had an awesome experience and hope to welcome you again soon! Warm regards, Siti Blue Lagoon Hotel
n***i
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 101 week(s) ago
Location is ok. View from the room is ok, medium room size, large window so it doesn't smell stuffy. Soft bed can get four pillows, for comfortable sleep. It's just that the sound is not very soundproof, in the morning the cleaning room staff is very noisy like to slam the door of the next room that is being cleaned, the owner or hotel manager should pay more attention to it such as providing training to be better for the cleaning staff. The water in the shower is not strong enough. The receptionist is good & very helpful.
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Accommodation's Reply
06 Jul 2025
Thank you for your detailed feedback. We’re glad you enjoyed the location, room view, and comfortable bed. We truly appreciate your comments about the noise and water pressure—these are helpful for us to improve. We will remind our housekeeping team to be more mindful and provide the necessary training. Thank you also for your kind words about our reception staff. We hope to welcome you back again soon! Warm regards, Siti Blue Lagoon Hotel
d***i
icon-Medical
Medical
icon-origin-TRAVELOKA
7.4
/10
Reviewed 102 week(s) ago
Check in and check out were smooth. Hotel staff were quick to help when requested.
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Accommodation's Reply
06 Jul 2025
Thank you for your review! We're happy to hear that your check-in and check-out went smoothly and that our staff were quick to assist when needed. Hope to see you again soon! Warm regards, Siti Blue Lagoon Hotel
T***g
icon-Medical
Medical
icon-origin-TRAVELOKA
8.2
/10
Reviewed 107 week(s) ago
According to its cheap price, the mall view is nice for bedroom lighting, hot and cold water is provided, cold air conditioning, there is a water heater, a small refrigerator, pillows get 4 pcs, TV can only watch YouTube. Fast wifi. The location is right in front of the pyramid hotel mall, the distance to the sunway medical center is only 10 minutes walk.
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3 people find it helpful
Accommodation's Reply
06 Jul 2025
Thank you for your kind review! We're glad you enjoyed the comfort of the room and our convenient location near Sunway Pyramid and Sunway Medical Centre. We look forward to welcoming you again soon. Warm regards, Siti Blue Lagoon Hotel
m***a
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 114 week(s) ago
Tolong sediakan kulkas yang dingin …. Overall semua oke.
1 people find it helpful
Accommodation's Reply
06 Jul 2025
Thank you for your feedback! We’re glad to hear that everything was okay overall. We will take note of your comment about the fridge and work to improve. Hope to welcome you again soon. Warm regards, Siti Blue Lagoon Hotel
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