Great hotel shame no restaurant

We booked a twin room, and wrote a note in Spanish that we needed two beds. But on arrival we were told there was only a double room available. One of us slept on the floor on a towel.

Cleanliness and friendly staff. Also location was great.

Hotei was clean and in a good location. Staff very helpful. Room was cramped and nowhere to put luggage. Wash basin was part of the bedroom area

Great staff great spot

Very friendly and helpful staff. Fran explained all at check in, and gave a few restaurant recommendations, along with bus links to go further afield. The Number 1 bus is a 20 minute ride to the'Old Town' from nearby (mere minutes by foot) Las Canteras beach. Thoroughly recommended.

Staff and facilities brilliant

Perfect

I stayed 8 nights at the Occidental Las Canteras in Las Palmas, Gran Canaria, and was quite disappointed overall. Several aspects did not meet the expectations of a four-star hotel. The handle on the sink kept falling off, and the shower flooded the bathroom floor every time we used it, requiring us to place towels on the floor constantly, which stayed damp throughout our stay. The room had no windows to the outside—only a window facing the elevator, meaning anyone walking by could see directly into our space. Not only was there no view, but there was also virtually no natural light, which made the room feel even more cramped and gloomy. The room itself was very small, and overall, I would rate this hotel closer to a 2.5 or 3-star level. That said, the staff were kind, helpful, and professional, and the breakfasts were very good. Their service was the highlight of the stay.

Great location close to beach and bus station. Room I booked was very spacious with a balcony and nice sea views

The staff make this hotel. It’s is very convenient for the beach and harbour.

Business trip, good comfortable hotel with a great location just next to the beach. I didn't have any view from my room as the small window was point towards other parts of the hotel but as it was business I was too busy to look at a view anyway. There was a rooftop bar which I was also too busy to get to

A beautiful hotel near the beach. Excellent staff.

Nice olace

Very close to the beach. Our room had a very contemporary design but had a very small inward facing window. The rooftop bar had excellent views.

Beds were very comfy. Shower is a bit different 😂😂

We recently spent 6 nights at Occidental Las Canteras and the Hotel did indeed meet our needs: Location is great. You are a few steps off the Beach Las Canteras which is a gorgeous yellow sand with a long promenade full of bars and restaurants. The Hotel, although sells their stay as a resort, has no swimming pool neither provides beach service such as towels nor umbrellas/chairs. You can buy towel and small cooler which was what we did while doing some Beach hoping around the island. We also had the chance to have a drink at their rooftop, with gorgeous view of the sea where we watch the sunset during our first night. The service is great, the staff is super attentive and helpful. The girls at the breakfast were super attentive☺️… the breakfast has everything you need and has a hot station where you can order your eggs etc…Few things to notice: NO PARKING ON SITE NOR STREET. We paid 60€ for the week at P. Thomas Miller which was literally 7min walking distance to the hotel. There is also no bell-boy nor someone who can help with the bags, guest are pexpected to do so themselves. We actually had an issue with our room the first day. The AC was not properly working we told the front desk, he did fixed the issue right away but then the AC unit starting leaking… they changed out rooms but no help what-so-ever was offered with the bags… Overalll Good stay and offers good quality of service with a decent price.

Good hotel near La Cantaras beach. The staff were excellent

Made very welcome at reception when booking in after only booking the room a few hours earlier for an unexpected treat for an early birthday surprise All staff very attentive and very welcoming The roof terrace bar is very classy and very clean had a lovely view of the sunset in front of us Very Comfy bed and pillows adequate size room and without doubt a brilliant location for las canteras beach and the Santa catalina bus station The only reason we have marked down the hotel is because the air conditioning didn’t work ( set at 28.5 and unbearably hot in the night ) and there was no instructions of any kind to even attempt to override it , for woke reason our telephone also wasn’t working but as soon as we informed the front desk they kindly arranged a fan to be sent up immediately

Nice