Staff were great. The location was a ghetto place. The room needs the work done. I found used big towels on the back of the door bathroom from other client. I killed 4 cockroaches running around my room. I need to make sure my suitcases are shut coz I do not wanna bring them in my country. The area was not safe to walk around after 6 pm. Party and loud music at night so better bring a noice cancellation earphones.

Bath carpet was dirty. Staff was kind , hotel has good condition close ro regent street and almost everything.

Das Personal war freundlich. Aber es gab kein

Blessed Be Year. I stayed at this property from January 8-1, 2026 in the Royale Suite. The check in and check out was seamless. Breakfast was adequate and authentic to the Guyanese culture. The workers were respectful and cordial. The negatives for me was walking five flights of stairs everytime I had a visitor or ventured out. Bring on the fifth floor I dodged the full impact of the bullet (noise nuisance) during a birthday party was held on the ground floor. Since it's not the worst I works recommend the hotel.

Everything was to my liking

Did not like having to climb stairs.

Staff were very helpful and accomodating

Staff is great, lively group of people. Very helpful. Enjoyed our 10 day stay, will visit again.

The room was right next to the dining area and it was noisy from 6am. Also I booked a room for $87 USD but was charged $98

Many things were different from past stays at this hotel,no dresser in room to store items,no tag in room like do not disturb,or please clean this room,etc-in 7 days the room was cleaned once because I called and requested to front desk,bar and upstairs restaurant never open. The staff was friendly and I enjoyed myself ordering food that was delivered from local restaurants or a staff member bought it and brought it to me when I ask them to.Many things could be improved but it served my purpose and I left smiling.

Generally the service all over was excellent, just as expected, this was my third visit there.

Clean room. Would be great if there was a restaurant available for dining. Had to order out

Coffee, water, utensils needed in room. Shower 🚿 can be better & hot water 💦can be hotter

Was clean and convenient

The staff was polite. I do not think that the words "Continental Breakfast" should be used, because it is misleading.The lady Michelle was wonderful, but basically it's a heavy meal served in your aunt's kitchen. I chose this place for the location, but pictures are deceptive.The supposed "window" that the room had, was not a window.It opened up to a dark wall outside. Nothing to see. We thought there was a lounge upstairs, when we asked,the guy said, oh thank you for reminding me, I have to take down the picture.It's no longer there. The sink sits on top of the pedestal that is not bolted. I told them it's hazardous if someone leans on it, because I barely leaned on it and it tilted. I don't expect it will be fixed. The bathroom drain stinks.The smell was so disgusting, we placed a towel on the drain. I guess it's from the outside pipes.They asked if I wanted them to pour Fabuloso down the drain, we said no. We did not use the Microwave nor the Refrigerator, because who cleans those things with a disinfectant like Fabuloso? Food goes in there.The kicker was, the night before we left, my hubby ordered room service. When he took the food from the attendant, she asked him if he was going to give her a tip (how rude. She didn't even wait). He gave her a $1000 Guyana bill.She looked at him with disgust. Did not even say thank you and walked away with an attitude. Let's just say this place is not for me. Leticia, the receptionist and I think the guy is the manager, they are nice.

Liked the location.didnt like too many stairs

Staff was very friendly, helpful and courteous.

Nice to return to the Manor. As always, Ryan and Ali were very helpful and pleasant. However, although pleasant enough, the staff at reception came up short: they didn't seem to know how much to charge me or how to calculate the number of nights I was staying, and when I asked if they could lend me a kettle, they said no and failed to inform me that the property has hot water dispensers on the premises (suggesting instead I go to the market and buy a microwave-friendly bowl so that I can heat water in the microwave). They also lost my room key. My room (on the fourth floor) also seemed to be in need of some attention: the sink was loose.

No-one helps u with ur bags up all those stairs

The staff were very friendly but the property is in need of decorating and updating. There is no bar just a fridge in the reception area where you can buy a beer (cash only) and sit outside next to the road. The bar on the top floor is closed and has been for some time. Breakfast is not good (give it a miss) and definitely not continental. Had to pay on arrival and once booked in it was too difficult to move as I was only there for a week, but won't be booking again.