El hotel es céntrico y tiene agua caliente , lo que es un plus, pero los colchones están viejos, à la limpieza le doy un 8/10, también ofrecen shuttle al aeropuerto en su website y cuando pregunté no sabían nada de eso y dicen que no saben porque esa información está ahí.

Great service…..

Very nice hotel and very helpful staff!

Old building, no fan, too hot to stay, had to move to another hotel

Beautiful vintage historic house, but it needs some work done and overall maintenance, however, it was about what we expected.

The property was very dirty, carpet looked like its never been washed, there was street vendors inside the patio, really unsafe neighborhood, there was roaches and fleas in the room, did not stay in this place, places likebl this should not be on espedia

I did not stayed at this property because the minute I got there I had the worst experience very scary place hotel was old dirty very unsafe vendors inside the property plus the room was in poor condition bed sheets were wet floor carpet needs to be change it had a very unpleasant smell this property it looks more like a motel than a hotel the worst hotel ever don’t stay there run away please

I did enjoy this hotel. I did enjoy the locations. The courtyard is so beautiful and a lot of spaces to sit down. The room was large and comfortable. Shower was good and warm water.

Fleas in beds me and family had. Horrible service especially when throughout the day or at night if we needed cups for water or coffee the front desk would insist that they could not open the kitchen and give us cups

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This is properly that needs lots of work

Good service at reception. Room is very old and could use a coat of paint. Bed comfort was not so great as beds were old and worn too. No AC and I had to ask for a fan which they provided right away. Interior garden and sitting area is nice. The price was excellent. Location is about 6 blocks to National Palace and Cathedral. Ok place for budget travelers.

Got to the hotel at 6 30. My room was not ready so we went out for a few hours and were able to check in early. Nice court yards with lots of plants. Room did not have a fan, (windows open to the court yards) so it was a stuffy. Carpet in the room needs to be cleaned or replaced. Nice receptionist

Great area to stay in. Close to everthing. The prroperty is old and the rooms should be renovated, however, the gardens are exceptional. Efren, at the reception was incredibly helpful in guiding us and in getting us all the info we needed. Couldn't have done it without him!

Staff was very helpful. Some staff knows English; that is a big plus for me; I do not speak Spanish. Parking garage is excellent. No problem with checking out at 5:00 a.m.; the attendant was notified and made available to open the door. My single room was large and comfortable, with private bathroom and hot shower. Two courtyards have an abundance of plants, just like the photos. I have another reservation made, for a 2nd visit. I really liked the hotel. I rent a car at La Aurora Airport, and drive to the hotel. Transportation may be an issue for you, so it is best to plan ahead.

did not have internet on second floors were my room was. staff nice but very slow

The hotel raised the price after I'd already gotten confirmation from Expedia. Horrible easy to do business.

Very courteous service.

A beautiful, old and largely unrenovated building. Staff try hard, but... no hot water overnight or in the wee hours before a dawn flight. Not a very good breakfast. What's good is the central location -- and the charm of the old building.

Hotel Spring needs very much a ramp! Even if it is an addition not permanent, in wood! It Would be much easier for a wheel chair user like me who can walk only a few steps , and for the staff who has to carry the wheel chai, the heavy luggage and to help me walk! The room downstairs is basic and sufficient Except!!: on my way back from Guatemala there was no food no tea nothing! NADA! On my way in I got a breakfast! And it was very practical! Thank you! VIRGINIE CHAPOTIN FROM FRANCE