Overall Ratings & Reviews Mansion Los Guichos

They not be responsible if something happens to the car.

Worst service ever. They don't let you out of the property before 7 AM.

Staff was very friendly and helpful; had trouble with expedia getting the specific accommodations we wanted but hotel staff changed to better situation once we arrived; comfortable atmosphere; nice pool and patio area; Guatemalan dishes in restaurant were great, other food less so. Very close to the various amusement parks. Overall very pleased and would recommend

The staff were very welcoming and helpful. They assisted us with transportation. Property very clean and well maintained. Beautiful pool. Good location for Xocomil & Xetylul. Would recommend.

The hotel rooms we got were clean, good beds and bedding, we got breakfast included for adults which is good and the food was great and affordable children menus, the only thing I didn't like was the shower I hope they can improve it but overall I would still come back and I do recommend it.

Good location, dirty pool, noisy doors, broken sinks, no hot water

Beds weee hard and uncomfortable. Inadequate ventilation and air conditioning. Reserved room types were not delivered.

Nice place to stay, ample rooms and helpful staff. Beautiful pool and great restaurant service

It was great to have the helicopter experience right on site

When we arrive to the hotel, they said to us that they don't have rooms and no information about my itinerary... don't know if Expedia or the hotel was the problem, Have to found another Hotel. In the middle of the night!!! very bad experience..

Buena opcion, lugar seguro

Exvrlente todo!!!

Nos hospedamos en una suite, en general en el hotel incentiva el reciclaje y uso de energía no fósil. El baño es pequeño pero fundió al para lo que se necesita. El personal es atento te ayudan a resolver las necesidades que necesites, en mi caso fue el transporte y requerimientos en la alimentación. Está cerca de parques de Irtra que es genial para Lis niños.

Un lugar muy bonito

Excelente servicio. Habitaciones limpias y personal agradable

Demasiado ruido en el hotel

Hotel bien ubicado a los parques, para mi gusto demasiadas pequeñas las habitaciones el aire acondicionado está muy mal ubicado, los baños muy pequeños.

Muy buena estadía