Overall our experience was neutral. The check in process/instructions were easy to follow, good communication with the host and the property was relatively clean. The pictures advertising the property were very inaccurate - both the interior and exterior. Overall, it was fine for a short 2 night stay.

The appartment was ok. Not much like the photographs, it was tired and needed maintaining.

Great apartment in easy walkable distance to everything in Lisboa. Super easy check in and helpful host.

Nice accommodation ❤️

Echoing some other reviews, the rooms were nice and had the bones but really needs some repairs. Our bed was on the verge of collapsing...

Loved the neighborhood! Such a great start to our trip, easy to find, loved the rooftop patio for afternoon rests.

This a modernized stylish property in an old bldg. Great beds, garden and shower. Easy to get to the metro and only 2 stops from the square. The front door to the bldg was a bit challenging as was the walk up the hill but overall would highly recommend.

This is not a hotel. The photos posted must be fraudulent. I arrived to an address in a dangerous looking neighborhood. There was no sign. The door required a key code, but this was not sent prior to my arrival which would have clued me that this some kind of rental property. I had to try to find a real hotel at that point. This cost me two days of prepaid fees plus two Uber rides.

This was a great place to stay, was able to get checked in with ease despite arriving late in the evening. Room was as pictured and comfortable. A bit of a walk from the city center so we ended up ordering a car every morning but a beautiful location nonetheless. I would recommend this place!

Cozy Lizbon Graca is not as shown in the photos. The garden is in need of maintenance and suitable furniture. There is no lock on the main door to the street and our safe had no key. These apartments are cute and clean, but they are not at all soundproof and are located in a residential area. We could hear other guests talking, coming in late at night and dogs barking at night. No cleaning supplies nor housekeeping over our 5 night stay. Extra towels for a fee upon request. Close to buses and taxis. Plenty of small markets nearby. It is good for a basic stay, however I would not stay there again

Our experience was quite mixed. One major issue was the entrance and stairwell, which were very narrow and not mentioned in the listing. As someone who is 6 feet tall, I actually hit my head while using the stairs. The staircase is steep and tight, making it especially difficult and unsafe when carrying luggage or travelling with children. In our view, this property is not child-friendly at all. The condition of the stairs also raised serious safety concerns. In the event of a fire, it would be extremely challenging to evacuate quickly, particularly with kids. This is something that should be carefully considered. The backyard area was not clean, and inside the flat there was an unpleasant smell. We also noticed small fly-like insects coming out from the wooden flooring, which was quite off-putting. Additionally, there was no proper lighting over the dining area, which made it inconvenient. The toilet and shower facilities also need improvement. The hand shower was not working, and there was no extractor fan in the toilet, which made ventilation poor and uncomfortable. On the positive side, the beds were clean and there were enough towels provided. Communication from the host was also good and responsive. Overall, while the property might be manageable for adults travelling without children, we would not recommend it for families due to safety and comfort concerns.

Beautiful place with a lovely backyard and in a really great neighborhood!

Fully equipped kitchen. Good shower comfortable bed. Nice garden.

Sewer gas smell.

Unfortunately the ceiling was leaking into the apartment during our stay, onto the bed and also into the bathroom, given the partitioning wall. We were told that this issue had also happened prior to our stay. After the first failed attempt to rectify the issue, we were moved to an alternative location for the final 2 nights of our 4-night stay. The host denied our request to refund the 2 nights with the issue, despite us having to mop up used water from the above apartments bathroom/sink, and the mould and bugs present in our room as a result. They justified this by saying we’d moved to an upgraded apartment, despite no longer having an outside terrace as we’d originally booked. Regardless, whilst we recognise that issues can happen, we should not bear the cost of our stay whilst we endured them.

The place was beautiful and clean but our sink in the bathroom and toilet were not working well which is needed for a stay. We had to do a lot of handy work to get the toilet to flush which was a bit ridiculous for a stay. Overall though the place is really nice and would be a 5 star if basic amenities worked.

Clean rooms and functioning kitchen. The check in process was rather painstaking. The apartment was on third floor, narrow hallways and stairs height makes lugging luggage up a rather painful experience.

Raw sewage smell kept wafting in through the property. Made it very difficult to sleep and enjoy the apartment whatsoever. Received no response from the manager when I reached out

The picture that is on the website, the two open windows, and large queen or king bed showing, in not what we got at all. The place has two bedrooms with twin beds in both, this is very much FALSE ADVERTISEMENT. They also had horribly worn towels and no wash cloths. They did address the towels via email message (all you have to do is ask for better towels), but why would you put out nasty worn towel to guests???!!! You should be putting your best foot forward the firs time. They should also take this picture down, because this is not what they offered

The location was excellent and the overall convenience made the stay very comfortable.”