The Cloud One Wien-Staatsoper

Explore The Cloud One Wien-Staatsoper
9.0
Exceptional
From 1,021 reviews
Cleanliness

9.4

Room Comfort

8.8

Location

10.0

Service and Facilites

9.0

Traveler Reviews The Cloud One Wien-Staatsoper

Number of reviews per page
20
40
Top reviews
Beatrice
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

It would have been nice to have a fridge
Abdelkader
icon-with Partner
with Partner
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

staff terrible not helpful especial front desk I have to pay extra to be second floor I was not aware my first room was in the basement the second room they gave us next room to use they can easily come to our room through the balcony very tiny room no closet I won't go back nor I recommend it
morgan
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Cleanliness
Tatiana
icon-with Friends
with Friends
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff was not only friendly but really helpful. The room was clean though small. The lobby of the hotel is being slowly redone and promises to be lovely with a cozy place for breakfast and just time away with friends. Wish they had plastic or real glasses in the bathroom as the paper ones have a tendency to leak.
Jingjing
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room was clean and staff was very friendly
Duncan
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Superb location. Comfortable beds. Nice bathroom. Good staff. We will revisit!
Riyan
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great room and Breakfast
Victor
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

They were unapologetically doing construction in the main lobby/bar, and on the floor above me. The elevator use was troubling. The hotel made no acknowledgment or compensation for that disturbance. Not even a bottle of water or a free coffee. I think that is plain rude.
Kalea
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room was clean, staff was attentive, breakfast was of good quality.
James
icon-with Partner
with Partner
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Good location and overall a good experience. However, the room is very simple and you get what you pay for. It’s not a luxury stay, but I would do it again. No complaints but expect a minimum level of quality.
Elizabeth
icon-Family
Family
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Didn't even know they had or offered breakfast. Hotel staff checking us in couldn't have said less words. Hotel had chipping paint and the room was a lot smaller than the pictures showed but honestly if you just need a quick place to stop for the night while you get your bearings it works.
Saad
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Basic rooms but good value for money because all other hotels in the vicinity are super expensive during peak season.
Alona
icon-with Partner
with Partner
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The room is very small. No other amenities. you have to pay for breakfast which a lot of people seems confused whether it’s free or not. staff are a little snubbed. no sure if I like this motel one.
Cheryl
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Clean, comfortable, quiet, well-located
Iren
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

The staff at reception were very friendly and couldn’t do enough to help you. The location of the hotel is fantastic too!
louise
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Early and quick check in. Beautiful lobby. Comfortable room with high end facilities.
Zhijian Tommy
icon-with Partner
with Partner
2.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Heads up: This is the only hotel I stayed that provides no basics and amenities at all. and I mean: -No phone -No coffee maker -No tea, coffee -No fridge -No complimentary bottled water -No beverage cups (only paper cups in toilet that is not replaced) -No toothbrush -No slippers -No razors Just hair/body soap. Not too familiar with 3.5 star hotels in Europe, but even 2 star hotels in Asia would give you complimentary water. Very expensive for the value (or lack thereof). Room paid during check-in and staff charged me more than what was invoiced in Hotels.com. Refunded when I raised it the following day. Excellent location though. Walkable to all the main attractions. Lobby is nice. Room is clean though feels stale and small. Thats the only positives.
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yessica
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Early check in and kind staff
Sarah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

location was prime
Number of reviews per page
20
40