Room was clean but the whole building is a bit old and could do with renovations. Located about 20 min walk to old town so not too bad

Clean room.

The front reception staff were wonderful check in and out was a breeze. Very welcoming. The room was quite comfortable and we had a great view of the fortress. Stayed in room 306. The room was very clean and the bed was comfortable.

Walking distance to Altstadt and Leopold Lake. Nice size room. Windows able to open, albeit on the roadside. Parking (limited) but worked for us. Asked for basic cutlery: received quickly and more items than we asked for. Staff interactions great.

Lovely hotel with comfortable rooms in great location and super friendly staff

Such a nice location and an easy walk to town. The rooms were clean and comfortable. Staff were very helpful.

Staff were really helpful and welcoming throughout my stay. Didn't hear any road noise and was really quite during the evenings which was ideal after full days out.

The staff was awesome and the air conditioning was actually cold. We loved staying here.

Not in the hotel pick up list of travel agents

It was quiet, safe, and good restaurant breakfast downstairs. Courteous desk staff.

The hotel is great & the staff like: Denis & Juri made my stay very personable. I would highly recommend this hotel.

This property was outstanding! The staff were very helpful and nice. The room was spacious with good amenities. We could not have asked for a better stay!

The room was large and comfortable with good amenities. Breakfast was excellent with a wide choice of food. Although the walk to the centre was listed as 15 minutes, this was the outskirts of the centre and everything that I wanted took 30 minutes. This was still possible and good bus services were explained by very friendly and helpful receptionists.

Appreciated kind, helpful staff,very comfortable bed & pillows, room size, shower/tub, traditional room phone & TV, public transit near, wood floors, neutral decor, Outside of historic center, allow extra time to walk or get bus. Quiet until there's activity in the gravel parking area in back, Greatest concern was lack of temperature control which caused sleep loss. Mini frig should not be filled with for sale items. Sell them in the lobby.

Gladly would stay here again. Bus stop right outside the door, then a short walk to the old town. Staff friendly and helpful too!

The staff were very kind and helpful. The room was clean and comfy and they gave me a couple Mozart chocolates. They have a restaurant attached to the hotel and breakfast lasts until 10:30.

Room was clean and modern. Staff were super friendly and helpful. Only negative was the parking, or the demands on the parking which meant spaces were at a premium. But the proximity of hotel to city meant we could walk in anyway.

Perfect hotel for my needs. Very close to the tourist attractions.

Nice

Reception never mentioned cost of breakfast. When we went we were never told our breakfast of pastries and fruit would be 17 euros per person per day. Had we known we would have never eaten there. Charged credit card afterwards without telling us. Parking is very limited only 4 spots and those are shared with pizza restaurant next door. If there is no space you are on your own to find parking. Unhelpful in helping us change from 3 to 2 nights even though we contacted both them and Expedia prior to cancellation. Don’t expect much help from hotel and make sure to ask as many questions as you can. Very disappointed with Expedia and hotel via Roman. Will definitely never stay there again and would not recommend.