8.2
Very Good
From 594 reviews
Cleanliness

8.0

Room Comfort

8.0

Location

7.6

Service and Facilites

8.4

Traveler Reviews Diamond Hotel

Number of reviews per page
20
40
Top reviews
Mark
icon-Leisure
Leisure
10.0
/10
Reviewed 254 week(s) ago

Expedia Group verified review

Wonderful stay! The room was large with a separate desk area, the bathroom and shower were also very large. Internet was great, friendly staff too. Much better than other nearby hotels!
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 357 week(s) ago

Expedia Group verified review

space.....I just left a hotel in uraguay that was so tight I felt like I was in jail& paid much more for the stay. this place made me feel like FREEDOM....oh yeah.....9 days on the road various places.....best breakfast of my whole trip
Verified traveler
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 371 week(s) ago

Expedia Group verified review

Very good hotel, fantastic atendiment in check in e check out , beautiful coffee
Verified traveler
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 371 week(s) ago

Expedia Group verified review

Nothing special about this hotel. I suspect it was lovely when it first opened but has since become a bit outdated and grubby looking. The rooms were large and well laid out but walls were dirty and there was a lack of attention to detail in the cleaning. The sheets and pillows had stains and looked old. Mosquitos were frequently in the room at night and my friends room had a musty door to it. The shower was fantastic! Lots of water pressure and endless hot water.
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Daniel
8.0
/10
Reviewed 486 week(s) ago

Hotels.com verified review

Hotel is clean and staff friendly. Breakfast is ok but have had better in other girls. Some decor feels a bit dated. The airport shuttle is just a taxi which is not the most reliable in Brazil so I used Uber. The part of town the hotel is in is not the nicest. Has Gloria metro station a 2min walk out of the hotel.
Joe
6.0
/10
Reviewed 526 week(s) ago

Expedia Group verified review

Size of room, bed and cleanliness were OK. There is no good place to work and the free internet is worthless. Right next to a homeless jungle. Dangerous day and night especially if you look at all prosperous or not young and fit.
John
icon-with Partner
with Partner
8.0
/10
Reviewed 564 week(s) ago

Hotels.com verified review

This 83 room hotel was quite pleasant and close to the Rio cruise terminal, a major factor in our choice. The front desk staff were VERY good. Such excellent advice and help we received. Their english was quite good. On the other hand, the hotel's restaurant (guests only, I believe) had no English speakers at all, and order from the menu often required the servers to call one of the front desk gentlemen to come up to the restaurant to "translate". The service was slow, but oh so good! And the free breakfast buffet was very good and with quite a nice variety. Last bit of bad news: While this comment might apply to almost any hotel in Rio, the fact is this general area is not safe for tourists. Repeatedly the front desk personnel warned us against wearing jewelry, showing cameras, etc. Just try not to look like a gringo. The fact is one hotel patron was robbed during the daytime on the day we arrived. If you're with a tour group, you shouldn't have any trouble. BUT, be aware of your surroundings.
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RUBEN DARIO
8.0
/10
Reviewed 577 week(s) ago

Hotels.com verified review

Good hotel for people going on biz.
Verified traveler
8.0
/10
Reviewed 579 week(s) ago

Expedia Group verified review

We booked this Hotel as we were with the Clipper Yacht Race and it was very close to the Marina. Helpful staff, Marco was wonderfully helpful. Best showers ever! Interesting area and need to keep your wits about you as a few got mugged and had things stolen. Lots of poor and homeless people in the area so they are understandably desperate for food and money. Lively and colourful nightlife outside the hotel! Cheap and cheerful with lots of local bars and restaurants nearby.
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Darren
icon-with Partner
with Partner
10.0
/10
Reviewed 579 week(s) ago

Hotels.com verified review

Fabulous. Rio is Rio. Yep poverty etc but the people are so friendly. Stay smart and you will stay safe. Hotel staff are just fantastic.
ross
8.0
/10
Reviewed 579 week(s) ago

Hotels.com verified review

Excellent reception that's headed up by Fabio and great value forone in a fairly safe part of Rio Yes the rooms would hopefully be bigger in a $100 more expensive hotel but it's certainly worth booking as a starter place as local to the metro. Better value bars and restaurants and the beach
Hudson
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Sempre que me hospedo no Rio fico no Diamond. Sem dúvida o melhor custo benefício da região do centro da cidade
Fernando
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Equipe gentil e prestativa. Otimo estacionamento.
Monica
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Pegamos um dos quartos com a melhor vista, para a Baía da Guanabara. Fomos bem recepcionados, estava tudo limpo e, apesar das toalhas velhas e nada felpudas e do tel que não funcionava, preciso dizer que foi uma experiência incrível. As camas são confortáveis, com TV, ar e um café da manhã variado e delicioso. Além disso, é super bem localizado, com a famosa feirinha da Glória bem em frente, funcionando aos domingos.
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Jorge Elias
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

O Hotel entrega as expectativas esperadas. Mas o atendimento deixa um pouco a desejar pela falta de empatia da equipe.
Aida
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Boa localização, próximo ao aeroporto Santos Dumont, Lapa, Glória e Santa Teresa, muito comercioe transporte. Limpeza podia melhorar, o quarto nao estava cheirando bem, precisam arejar e limpar mais os quarto sente um Hóspede e outro. Check in antecipado com valor altissimo,deixamos a bagagem no hotel as 10:00da manhã e ao retornarmos às 22:00 nao tinham reservado nosso quarto, o funcionário nos disse que medida que as pessoas iam chegando , eles iam ocupando os quartos, achei isto uma falta de respeito com.o cliente, pois nos nosso caso estávamos acordadas desde as 4 da manhã, chegamos às 10:00 manha exaustas e queriam que pagassem o dobro da diária contratada para entrarmos no quarto, a recepcionista nos disse que após as 14:00 poderíamos entrar diretamente no quarto, mas isto nao aconteceu, pois chegamos às 22:00 e ainda nao tinham arrumado um quarto para nós, o hotel estava com muitas pessoas chegando, mas nao nos deram prioridade,sendo que chegamos às 10:00 da manha! O funcionário da noite parecia estar muito nervoso e mal humorado, nos atendeu com rispidez, sem nenhuma empatia e hospitalidade!
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Hiago
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Apesar de antigo, o hotel tem uma boa estrutura, os quartos são grandes e bem confortáveis, o café da manhã é bem servido e a equipe é ótima, gostei muito da experiência e espero me hospedar no diamond novamente. Localização excelente, gostei de tudo.
Chêiviston
icon-Friends and family with Friends
Friends and family with Friends
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Funcionários muito atenciosos e dependências confortáveis. Só um pouco de barulho nas proximidades na primeira noite.
Felipe
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Ótima localização, ótimo custo benefício mas o diferencial são os funcionários, todos muito educados prestativos e atenciosos a equipe está de parabéns.
almir
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Acomodações limpas e confortáveis, presteza no atendimento às solicitações, café da manhã excelente, estacionamento grátis, localização privilegiada, transporte público na porta...
Number of reviews per page
20
40