Ashcroft River Inn

Explore Ashcroft River Inn
5.6
Fair
From 56 reviews
Cleanliness

5.8

Room Comfort

6.0

Service and Facilites

6.8

Traveler Reviews Ashcroft River Inn

Number of reviews per page
20
40
Top reviews
John
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 303 week(s) ago

Expedia Group verified review

When I arrived I realized that it was not suitable for me. I tried phoning several times over several hours without making contact with the desk or the message service.
Panu
icon-Leisure
Leisure
4.0
/10
Reviewed 303 week(s) ago

Expedia Group verified review

Well, it wasn't good. When I arrived (at 6pm), there was nobody to be found at the front desk. I waited for a while, then went looking for anyone, anywhere in the motel, and couldn't find anyone (including any fellow guests). Some of the unoccupied guest room doors were open, left that way mid-cleaning. I had to leave to get some dinner after about 30 mins. When I returned after dinner, there was a lady available to check me in. She told me that earlier she had to "drive to Kamloops and back, "to get some stuff for the restaurant". Kamloops is roughly an hour's drive each way. And I guess she was the only one working that day. She agreed to give me a $10 discount for my troubles, which was appreciated. Unfortunately she proceeded to check me into an occupied room, where a gentleman was watching TV when I entered the room. Finally I got my own room. I asked for both keys (they use regular keys, as opposed to key cards), to avoid anyone walking in on me. The rest of the stay (approximately 7 hours) went without incidents. But, everything was just a bit creepy at that place.
Read More
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 304 week(s) ago

Expedia Group verified review

I arrived one day after they re-opened from the Covid-19 closure. Staff were busy making sure that guests were safe and that the hotel was spotless.
Verified traveler
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 305 week(s) ago

Expedia Group verified review

This hotel is gross, it stinks and we didn’t end up staying there because it was terribly dirty.
Theena
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 312 week(s) ago

Expedia Group verified review

No notices of closure, not answered phone when I I checked before leaving.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 331 week(s) ago

Hotels.com verified review

Located just near the river in city(perfect location),the hotel is clean and provides u great hospitality. The hotel staffs are very helpful and will guide u throughout your stay.
Robert
icon-with Partner
with Partner
2.0
/10
Reviewed 333 week(s) ago

Hotels.com verified review

Nobody at the reception at 7 pm. So we needed to find other accommodation.
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 340 week(s) ago

Hotels.com verified review

filthy and old. noice price and location
Marcia
icon-
6.0
/10
Reviewed 341 week(s) ago

Hotels.com verified review

It was clean and everything worked. Comfortable room temperature was easily controlled. There was a little noise from the horns on the trains passing nearby but it t didn't disrupt sleep. It was conveniently located as I had to attend an event in the town and I wanted to be on foot for it. There is a restaurant in the building which was reasonably priced with good food. That was convenient but it didn't open early for breakfast. The building also houses a beer parlor but it wasn't a bother. Lots of parking space. My only disappointment was that they didn't have housekeeping on Saturday. Everything else was perfectly adequate and they should be considered if you're planning a trip. Staff was friendly.
Read More
Verified traveler
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 343 week(s) ago

Expedia Group verified review

Great location on the river with restaurant and pub in the same building meant you didn’t need to go out! Very cute and historical, rooms a bit well worn but absolutely serves their purpose - a perfect pit stop on the way!
Patrick
icon-Business
Business
4.0
/10
Reviewed 344 week(s) ago

Hotels.com verified review

It was $49 what can I say....it was old, dark, smelly and dingy. With no heat in it. A local pet spider inhabited the room....and the view from the window was literally of a pile of garbage...
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 346 week(s) ago

Hotels.com verified review

Pretty much exactly what you’d expect for the price.
Jeff
icon-Leisure
Leisure
2.0
/10
Reviewed 350 week(s) ago

Expedia Group verified review

There was nothing good about this hotel. I booked on Expedia and they tried to overcharge me when I arrived. Someone had been in the room after it was cleaned or the room had never been cleaned. The pillows had been propped on the bed and a cup of coffee was sitting on the table. The sanitary strip that should have been across the toilet was in the garbage. The hotel has heat but no AC and the windows do NOT open in the room I was in. Avoid this place at all costs, sleep in your car.
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 354 week(s) ago

Expedia Group verified review

When checked in was told that expedia made a mistake and didn't charge us enough. so ended up paying more.
Verified traveler
8.0
/10
Reviewed 355 week(s) ago

Hotels.com verified review

Beside the river, close to the bridge into town. With a restaurant and a bar, and a pleasant crew of employees, and a two block walk to the center of town, it should be so much better than it is. With two floors of hotel rooms away from the noise of the bar and somewhat sheltered from the CP & CN rail tracks noise (unavoidable in Ashcroft) it could be good. Heavy rains forced closure of the upstairs rooms this summer, and though the rooms are clean and functional, the furniture is old and carpets are in need of replacement. The shine has worn off but it still has certain advantages.
Read More
Sean
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 355 week(s) ago

Expedia Group verified review

On the downside ,Our room was musty. Upside the staff was good and the food was good and well priced.
Verified traveler
icon-Friends and Family with Pet
Friends and Family with Pet
4.0
/10
Reviewed 360 week(s) ago

Expedia Group verified review

Pet friendly is about it place is poorly staffed not very clean at all and run down could use some paint and a few other fix ups being a very small town I somewhat understand the income just isn’t there!
Verified traveler
icon-Family
Family
6.0
/10
Reviewed 360 week(s) ago

Hotels.com verified review

The service was awesome very friendly and happy to help. The beds we comfortable. I can’t say it was the cleanest place. There was some issues with coffee pot.😟
Verified traveler
icon-Friends and Family with Partner
Friends and Family with Partner
6.0
/10
Reviewed 360 week(s) ago

Expedia Group verified review

the location was great..the rooms are outdated but the beds were comfortable. Housekeeping was not too good, we found a moldy teabag in the coffee maker. But the lady at the front desk responded quickly, taking the whole machine and bringing us a new one. It was a good sized room with two queen beds.
Verified traveler
icon-Business and Leisure with Pet
Business and Leisure with Pet
2.0
/10
Reviewed 375 week(s) ago

Expedia Group verified review

Loud drunks in the halls after the pub closed beer cans in the halls and stair wells in the morning blood on the walls after fights rooms out of date pillows thinner than cardboard hot water stopped while showering Restaurant staff was good
Number of reviews per page
20
40