Auberge des Nuages

Explore Auberge des Nuages
7.8
Pleasant
From 484 reviews
Cleanliness

8.4

Room Comfort

7.8

Location

6.2

Service and Facilites

8.2

Traveler Reviews Auberge des Nuages

Number of reviews per page
20
40
Top reviews
Donald
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Pas de déjeuner offert!
Carrie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Small but really clean, nice experience
Lorraine
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Great view of the St Lawrence from a tiny but cute balcony!!
Rejean
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

No armchair. The room did not look like in picture
Jean-Philippe
icon-with Partner
with Partner
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

We stayed here because it was pet-friendly but unfortunately my pet passed just the month before. It's a dated hotel, and could use a renovation, but overall no issues. Service was excellent.
ERIC
icon-with Partner
with Partner
2.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

I'm sharing photos to demonstrate the true state of the place, and because I've noticed that the owners respond viciously to honest Google reviews. The hotel no longer looks like the old photos; there are new owners. First of all, the exterior is poorly maintained. And inside... I warn you to avoid this hotel. The rooms aren't cleaned between guests. As you can see, the shower was very dirty. The towels were folded, but dirty and wet, as if they had given us the used towels of the previous guests. I've stayed in hostels that were 1/3 the price and 10x cleaner. The floorboards were so dirty you couldn't walk without slippers, the mattress was extremely uncomfortable, and the room had a damp smell that persisted even with the windows open. The owners speak very little French or English, making it impossible for us to be understood. We kindly asked for fresh towels, but the owner was rude to us, telling us there weren't any more. So she put our towels in the dryer and then gave them back to us, still wet and unfolded. We couldn't stay a second night. We booked another hotel. Please check out the photos, as you will see I am not exaggerating.
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Rebecca
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Very nice hotel in beautiful location. Very quiet. The rooms are big and spacious. Good water pressure in the shower.
antoine
6.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The room was really nice the bath room to small the soap and shampoo are poor qualities. The room was not made up the 1st day
Patricia
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Nice place. Good view but no food available fir miles and no advice about where to go. But still a very pleasant place.
Claudette
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with Partner
6.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

This place needs a bit of love . It as a nice view on the river and the beds where comfortable
Danny
6.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Tv did not work, property not well kept
Marie-Claude
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Friends and Family Family
8.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

The single bed makes creaks non stop. Double bed was very cumfortable.
Sabrina
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Super clean room, spacious and quiet.
Roberta
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The pictures are grossly inaccurate and misleading. There is no cozy living room or bright breakfast room. The gardens are overgrown and the buildings are deteriorating. There are tacky plastic flowers outside the main entrance and weeds everywhere. Our small porch was very dirty. The staff were friendly and polite, but I don’t believe they were being genuine about their renovation plans for the property. The room was clean and reasonably comfortable. But, I had expected an elegant older property from the photos, and was very disappointed. I understand now why the rooms are inexpensive.
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Lucien
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The receptionist is a chinese woman who does not know how to communicate in French or in English. This was a problem because there were many problems for my reservation. I asked for 2 regular beds and I only got 1 regular bed. There was a small bed for children but the mattress was so old that it was sliding and was not confortable, The lady told me that there was air conditioning, which was not the case. In the end I paid $285 for a room that was only worth $150 when I compare with the competition. This hotel needs a true bilingual receptionist that understand what the customers are saying. My friend and I did not understand the rceptionist becausxe she was unable to communicate properly.
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Oscar
6.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Nice location with a decent view on the St Laurent. The welcome staff didn’t provide a lot of indication on how to find the room (different building). The cleanliness is also not perfect.
Shalini
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Une petite auberge pittoresque à La Malbaie avec une belle vue
Arun
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Wonderful stay
marvel
2.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

On at least one website I looked at it mentioned a luxury spa with a large whirlpool and sauna There was one at the end of our building but the whirlpool was empty and the room was filled with old mattresses and furniture. There was a gourmet restaurant mentioned, but it appeared to have been closed for a long time, The main building was dirty and smelled very musty. Owners had very little English speaking ability and even less French. Wouldn’t recommend this place to anyone. Should get a refund for at least half the price. Very disappointing.
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Steve
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Great
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