This establishment has horrible communication and misinformation. I made a reservation for my workers coming in from Montreal after a long day of deliveries. The reservation was confirmed and payed for over the phone and all was set up. I asked the receptionist what time they close the front to know at what time my drivers can arrive she said they close at 22h but she will send a text to the driver and give the room code. All was confirmed and ready to go until 19h30 when my husband received a call to confirm that it was him that made the reservation. My husband confirmed and all was good. 5 mins later, i received a phone call from the original receptionist to say that the reservation was cancelled and there is nothing that she can do for me an did not give me any reason for the cancellation. My husband recontacted them to see if there was an exception that can be made and they just said no. The reason was because the drivers have a physical credit card with them and they need ID. I advised them that they have ID with them but they argued that they need a physical card however they had already taken the payment from my card at the begging of the reservation. -1000/10 for this establishement. VERY UNPROFESSIONAL and no empathy for the drivers working all day in the cold weather.

The laundry was small but no problem getting it done. Very helpful staff. Great views of the river.

This is a great hotel! Our room was on the fjord with fantastic views. Everything inside was in great working order and very clean. The beds were so comfortable, we slept fantastically well. Highly recommended! The only thing that would have made it more perfect was if there were a hot tub by the pool.

Nice location on river bank. Tables & chairs by river to picnic. There are no restaurants nearby

Comfy and clean. Pillows are very small

We enjoyed our stay

Nice place very cleen

Good visit- nice facility

The room was nice, bathroom a bit small but very functional. The location and grounds are very nice. The staff were extremely helpful. I would return.

La vue est vraiment belle. La piscine est chauffée donc très agréable en soirée

Wonderfull service

La vue sur le Saguenay est spectaculaire et la piscine est très appréciée pendant les grandes chaleurs. La chambre était propre, avait tout le nécessaire incluant une climtisation performante

Good

The property has got beautiful vistas. The two reception staff were exceptional. Polite friendly, and gave a great first impression. The pool is also really nice. We stayed in room 108 and it was a bit tired. There is a door leading from the room to a staff area which was a bit unerving and noisy. We were also not sure if the front door was locked so we moved a table in front of it just in case. These things asside it was clean, comfortable and we had a good nights stay.

We loved swimming in the heated pool overlooking the river! Wonderful sunsets.

Next to the river. Staffs are very friendly. No elevators. Room is very small and not very soundproof.

very nice place

Really nice staff, the rooms were clean, amazing view, totally worth it.

Nice place, great views! Conveniently located for a scenic vacation :)

Belle endroit tout près de la rivière Saguenay, propre et tranquille !