Such an amazing local gem for us!! The cookie hotline is amazing!

Amazing customer service, very friendly and attentive staff. The food was incredible. Hotel has a lovely atmosphere. LOVE the cookie hotline. Easy and quick walk to the festival theatre

Beautiful room; great people; wonderful restaurant. A little oasis!

Friendly staff, great accommodations. Felt right at home.

Very welcoming, staff were phenomenal and very accommodating, food outstanding, elegant decor, and well situated to attend the Shakespeare theater. We did not encounter any children so difficult to rate family friendliness, but I feel the staff would do whatever they could to make the stay pleasant. Overall, more of an adult focused hotel. Only minor thing I can think of was hot tub was just warm, not hot

Great hotel and restaurant.

Bar George is a lovely historical room with great cocktails and a lively atmosphere

Staff went over board with customer service which I haven’t seen in a long time A pleasant surprise will return and share my experience with friends and family Thank you Bruce hotel

What a spectacular stay my Mom and I had at The Bruce! The suites are just stunning in design and layout. You will enjoy every possible amenity while you are there. From the cookie hotline to the lovely balcony and the beautiful decor in your room and throughout the hotel. What makes the hotel even more special is the staff! What wonderful, charming and caring people they all are. They all go above and beyond to make you feel extremely welcome and as though you are family. My Mom and I will be return guests, and cannot wait to stay at this amazing spot next year!

Lovely property and staff.

We always stay here when in Stratford.

It was a lovely experience! Staff was amazing.. perfect ambiance..I will be back!!

Customer service was invented at The Bruce. If you want to feel important and pampered, stay at The Bruce.

We had a lovely two night stay at the Bruce.

Perfect.

My husband and I stayed here to celebrate a milestone birthday, and we couldn’t have picked a better place to stay! Every detail was carefully attended to and the service was impeccable. The room was spacious and quiet. There is even a button on the phone to order fresh cookies! We will definitely be back.

Amazing hotel, the devil is in the details, well done!

.The facilities and staff are first class. The rates were a bargain for the quality of the stay. There was absolutely nothing that could be improved. We will return.

Service levels were excellent. Spa availability options disappointing.

Top notch Absolutely amazing Staff was super accommodating Dinner was fabulous Can’t wait to go back