All was good

Staff were amazing. Incredibly welcoming and helpful. I would bring my family back anytime

On avait un chambre au troisième étage et la musique provenant du bar au premier étage était tellement forte qu'on a pas réussi a dormir entre 21het 3h un samedi soir.

Car broken into in the parking lot that was furnished

Le stationnement tres facile en face

Beau, bon, pas cher! Très propre!

Rooms are a bit on the small side but they are very clean and comfortable and have all the basics I love like a mini fridge, ice and tv. Staff is SUPER friendly and very polite.

More of a budget friendly stay, rooms are comfortable but just ok. The bathroom was small and tight; but usable. The service was great, and fairly accessible to the main areas in the town. We easily got parking on the street right in front, and so had no issues with that.

The receptionist gave me the keys to a room that was already occupied. I opened the room door only to find someone already booked in that room (to both our surprises). Receptionist then gave me another room. Upon entering my new room, I found someone’s suitcases on the bed. I immediately called to have them taken away. My room had a musty humid smell to it. I will not be revisiting this hotel.

Bigger Parking

Good for a quick stay

Hébergement a éviter pas de service une chambre pas d air climatisé une fin de semaine de canicule chambre au 2iem étage pas de service pour les bagages réception aucune demande de modification ou de aucune aide pour trouver une solution au probleme pire hôtel depuis plusieurs années que je fait affaire avec hötel.com

Bon rapport qualité/prix. C’est assez tranquille en début de semaine.

It was totally different that what I expected

We booked Hotel Auberge-Centreville in Saguenay, Quebec in Feb 2025 through Hotels.com for 1 night with 2 adults and 2 kids as part of our 10 days trip through Ontario and Quebec in July 2025. The total cost of that night booked was $130.89. When we arrived to the Hotel Auberge-Centreville on Thursday, July 17th, we were informed that the agreed upon price that we showed the attendant at the reception from a printout from Hotels.com was, according to him, incorrect. The hotel staff member wrote through a Google translate “We do not deal with hotel websites that write and post wrong pricing and you can to take the hotel room with our new price or you can find somewhere else to go”. We really had no choice but to accept their higher price of $142.80. Also, if we disagreed with the attendant, we were not sure if we were still to be charged a late cancellation fee. Besides, we also checked other hotels around the area and there was no availability during our arrival. Also, at this point we were not informed about the noise that was going to start in a few hours on the first floor in the bar/lounge. On the Hotels.com listing; there was no information or warning regarding the fact that the bar/lounge at this location is actually a karaoke bar/nightclub. After we checked in, the loud music started around 10pm and ended at 3am. This noise started reverberating into our room on the 2nd floor. There was no way to get a good night sleep during this time even with pillows around

Friday.night and bar downstairs was booming to late. Fortunately the A/C was cranked so I got to sleep but loudness woke me up a few times. Bed was pretty good and helped me to get to sleep but would never stay there again. Also free coffee in room and parking in front of hotel are a plus but no deadbolt on door had me a little worried. So glad it was only one night.

Small but in general good.

Malgré que situé en plein centre-ville, ce n’était pas trop bruyant. L’équipe était très conviviale et offre de bonnes recommendations pour les sorties et restaurants. Tout est accessible à pied. Il y a du stationnement gratuit sur la rue et un auto-gare juste en face. J’y retournerai avec plaisir !

Good accommodation, reasonably priced. I have stayed here a number of times and would book again.

All great