Nous avons beaucoup aimé notre séjour. Lit et literies très confortable. Bien situé dans le quartier Montcalm et acccessible

No staff onsite, however you can call and text. They were super helpful and responded quick. Cars were pretty loud outside but wasn’t a big deal for us. Room was decently clean. Not many parking spots

Très bel endroit, bien situé près du vieux Québec. Petit café directement en face avec du délicieux café. Par contre, le chauffage est assez élevé dans la chambre. J'ai dû partir l'air climatisé pour arriver à une température décente. Il devait faire 27 degrés celsius dans la chambre...Merci!

Loved the character of this hotel. It had an antique feel with old world charm. Since the building was a bit older you do hear foot steps and voices a little bit more but it was what I expected from this type of building and didn’t bother us. We never once saw a staff member but they communicated through text and checked in very often. The contactless check in was very easy and we were really happy with their communication and attentiveness. Everything in our room was plugged into 1 extension cord which wasn’t ideal, if we turned on the lamp the fridge made noises and while making coffee the lights would flicker. But it didn’t cause any issues. The location was great as there were so many restaurants in walking distance and easy to get around. Over all we had a great stay, the value for what we paid was very reasonable and would stay again.

Expect to deal with this hotel via text message and have them not solve your issues and defend themselves by saying that they send you instructions on how to fix things if something fails to function. They will send instructions but not resolve The issue if those instructions don’t work. If you are considering staying during winter times be aware that the entrances are not salted and they are dangerously slippery. My son almost fell because the one of the paths of the entrances was not salted and

Please do not book based on the star rating of this hotel. This hotel couldn’t even salt their entrances. There’s no one on site after certain hours, so if someone goes wrong with your room at night time, there’s no one to help.

Easy check-in/check-out

Magnifique

Clean and cozy rooms, efficient staff

The room was clean and cozy. The staff were helpful. Overall, everything was perfect

Room was dirty. There were “dust hares” under the beds which were only downgraded to dust bunnies when I requested a deep clean. Broken light bulb in the bathroom, lack of soap in soap dispenser and tiny bugs everywhere were not addressed despite our requests.

With this being a virtual hotel (no front desk reception) it was very smooth. Simply pick up the phone ant the reception desk and your support is right there. If you text them they response with seconds. Great job!

Awesome stay

Yes

Room very well taken care of, great location and very cute. If you are someone who struggles with stairs or online check ins i wouldn't recommend. However i loved the charm of the hotel and it provided us with access to alot of sights without having to drive!

Very contemporary. Nice setup except it’s non personnel accommodation. Need to press # sign after you enter your code from main entrance

Lack of staffing & no refilling of tea/coffee or changing of towels at housekeeping. Someone entered our room while we were still in there without knocking???

Nous avons vraiment adoré notre séjour à l’hôtel. Notre chambre était parfaite : les lits étaient super confortables et le concept avec lits superposés, c’est idéal quand on voyage avec des enfants. L’immeuble est vieux, mais justement… j’ai trouvé ça super charmant. J’ai aussi beaucoup aimé qu’il n’y ait pas de réception. Tout se fait en ligne, mais c’est très facile de parler à quelqu’un si on a besoin d’aide. Le petit stationnement (avec frais) est pratique, et surtout : il y a une borne de recharge pour les véhicules électriques — gros plus pour nous! Il y a aussi une salle commune où on peut se préparer un petit déjeuner, avec micro-ondes et grille-pain. Très pratique le matin. Bref, on a adoré notre expérience et on espère vraiment y retourner un jour.

I planned this trip to Montréal to celebrate my boyfriend’s birthday and was genuinely excited about it. What should have been a nice, meaningful getaway ended up leaving me feeling unsettled, disappointed, and honestly shaken — not just by the stay itself, but by what happened afterward. From the very beginning, things felt wrong. We had trouble even getting into the building because the electronic key system was confusing and unreliable, which left us standing outside in the cold trying to figure out how to enter. When we finally got inside, I was startled to see that the main entrance door had been broken and replaced with a sheet of plywood. This wasn’t some back entrance or temporary interior repair — it was the front door. Seeing that immediately made me feel unsafe. Inside the building, there was a strong chemical smell that gave both of us headaches and made it hard to relax. It lingered and added to the overall feeling that something wasn’t right. The room itself had basic issues that shouldn’t happen anywhere presenting itself as a hotel. There was no soap in the bathroom, the TV didn’t work, and the stairs were extremely narrow and steep, with no elevator, which was not clearly disclosed when booking. There was also no front desk or staff on site, which made the entire experience feel unattended and isolating. What upset me most was that this was supposed to be a birthday trip — something special — and instead it felt stressful and disappointing.

I stayed here alone for one night and overall had a great experience. The hotel is very well located, extremely clean, and the rooms are spacious, cozy, and comfortable. I really appreciated the smart TV, mini fridge, and coffee setup in the room. There’s also a shared kitchen downstairs in the lobby, which is a big plus. One thing to note: the walls are very thin, and you can hear quite a lot from neighboring rooms. Other than that, I really loved my stay and would definitely recommend it, especially for a solo stay or short visit.