The location is excellent, kind and welcoming staff, and the perfect quiet getaway. The rooms are clean and as comfortable as advertised!

Perfect

There is no elevator which makes it very difficult for seniors as we stayed on the 3rd floor. The staircase is a little unsafe at the top where they narrow. The room and bathroom were tiny!! It was a dormer where I kept hitting my head. The food was excellent as was the service.

Perfect stay! Loved it!!

Our room was 201 and had black mold in the shower, we didn't want to complain directly since we had a long drive back home. It is sad because everything else was amazing

Comfortable room on the 3rd floor with updated furnishings and a lovely bathroom. Do be careful about the dormers to not smack your head! Note that parking is shared with the restaurant (book ahead, the food is great!), so if you are arriving back late the lot may be full. However, we never had any issues. Free EV charging made road tripping through the area extra convenient!

Propre et accueillant

très belle auberge avec personnel courtois,bien situé,facile d'accès.le restaurant est un succès garanti,je le recommande fortement très belle expérience culinaire (5 service) juste un mot global wowww

Bon rapport qualité prix mais puisque c’est dans une maison ancienne, c’est un peu bruyant .

Everything is so clean and luxueux but the toilet tissue is awfully cheap.

nice place, I would recommend it

We didn’t realize that the rooms were up the set of stairs that opens to a busy restaurant. It wasn’t a problem for me, but it was a surprise. The rooms were very clean, comfortable, and well appointed with nepresso coffee. We had dinner at the restaurant on our last night and it was the best meal we had in our 5 days in Quebec. Both food and service were exceptional!

Chez Truchon is just….magnificient, superb

An excellent hotel as a base for Charlevoix. The staff are friendly,professional and helpful. Our upstairs suite was spacious and very comfortable. The Hotel's restaurant is very good.

We liked the quaint, cozy, feel of our room on the third floor, however, walking up three flights of steep stairs with all our luggage was dizzying and difficult. The narrowness of the door frame to enter the bathroom was shockingly small. I understand that it’s an old house converted into and inn, however, if they want an excellent 5 star rating, then they should have porters to bring your luggage up and down.

Wonderful service, welcoming people

While we were too late to enjoy dinner in dining room, we were able to dine next door at their new bistro and that was terrific. It was a lovely stay and I look forward to coming back.

This is a nice clean property that could use an elevator. It was hard for us eighty plus seniors to climb outdoor stairs with snow covered steps. There does not appear to be rooms on the first floor. They have an excellent dining room and impressive wine collection.

Friendly staff.

Pleasantly surprised with the the entire property.