The hotel is really charming - tucked away in a downtown neighborhood in Victoria and close walking distance to the Harbour. We loved our well-appointed room. Towels, pillows and bedsheets were fine quality. The bed is a bit pounded out on one side and could probably be replaced soon.
We stayed in the Bessborough building in room B102 just above the dining room. One morning we were awakened by the sound of techno music with a loud bass/subwoofer. The following night we heard a television being played very loudly in a nearby room. And the following two mornings, we were awakened by the sound of doors constantly slamming shut starting very early in the morning (5:30-6:00) which was really unfortunate as we had hoped to get some rest from our previous nights of disrupted sleep.
We would stay at hotel Abigail again in the Bess building as it’s the only one with an elevator, but we would insist on getting something on the top floor next time.
Breakfast was wonderful and staff were all very nice.