7.4
Pleasant
From 642 reviews
Cleanliness

7.4

Room Comfort

7.4

Service and Facilites

8.0

Traveler Reviews Hotel Alila

Number of reviews per page
20
40
Top reviews
Melissa
icon-with Partner
with Partner
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

La porte ne se barrais pas. Porte patio brisée, porte de toilette avec des trous. Mal propre sa sentais pas bon. Le bain etais pas propre. Et le monsieur qui étais là criais après nous parce que je voulais un remboursement et il ne voulais pas nous le donner. Ne pas allez la!
Ravivarman
icon-with Children
with Children
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This property is not worth the money we spend on. We spend like $1250+ as family but it was not up to the standard. Dirty washroom No water No hot water heater or coffee maker
Benoit
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Odeur dégueulasse, tout était sale
Marie
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Le bâtiment et ses équipements sont laissés à l'abandon. Le bain a remous est abandonné, la cour est sans entretien, le cadre de la porte patio est pourri et s'effrite, le foyer au gaz dans la chambre ne fonctionne plus depuis très longtemps (confirmer par le proprio).
Québec soudure inc
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

puc
Syed Abdul
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Pet hairs on the bed and floor
Marco
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Accueil chaleureux mais l'endroit semble un peu lassier a l'abandon. C'est très loin de corresponde au photo
Patricia
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Le lit était confortable. L'employè était très serviable. Le décor était vieillot et désuet. Je ne sentais pas l'air climatisé.
Janet
icon-with Pet
with Pet
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Property needs an upgrade and the public places were dirty, luckily the room was much cleaner. No coffee maker which is bummer. Needed to go across street for this basic item...nothing in site. Staff is friendly...not bad for what you pay but the gardens need to be cleaned up, and common areas cleaned...carpets in halls got to go...musty odor
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Kirishanthi
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice view
Carey
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Large air conditioned room with mini fridge. It’s in a very central location for exploring the beautiful Laurentians . I went paddle boarding for a day on Lac St Dennis and there are lots of other great locations. 20 minute drive to the Cathedral town of St Jerome and it’s nice restaurants. Apparently there’s a brewpub restaurant very near and lots of opportunities for outdoor physical activities.
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Steve
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Really nice clerk and staff
Dominique
icon-with Partner
with Partner
8.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Always a pleasure to stay at this hotel. Staff is welcoming, rooms are clean and the price are more than affordable compared to other hotels in the area. They allow us to stay with our dog, which is the greatest thing about this hotel. 🐕
Mathieu
icon-with Partner
with Partner
8.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Well situated and good welcoming service.
Sandip
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Cheap and best
houssem
2.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Grande déception pour cet hôtel. Bain à remous payé en supplément mais inutilisable (commande enlevée/défectueuse). Chambre catastrophique : bestioles partout (insectes, araignées). Chauffage sec rendant l’air inconfortable, nuits agitées.
Jana
4.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Unfotunately, the hotel
Mila
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

It was perfect for a ski trip at st-sauveur
Jean
icon-with Partner
with Partner
6.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

It is average, at Check in the Room had not been Serviced from the previous guest, so we went out for dinner and when we came back the room was serviced. We spent 2 nights the next day there was no room service.
Sadi
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

I found a cockroach in the room :(, And the room smelled of moisture, the bed covers were dirty, air conditioning with very dirty filters. bathroom with accessories in poor condition : (
Number of reviews per page
20
40