Nice clean and comfy rooms. Quite and close to the train if you need.

New. Modern. Quiet. Very close and easy access to train station. Nice buffet breakfast included.

clean room, great location, and good breakfast service

This was a very relaxing place to stay, we enjoyed our time there.

Enjoy Zermatt without the bustle of Zermatt. Stay here!!!!

The church bells ringing every 15 minutes all through the night made it hard to sleep.

I would like to rate this property higher, but the check-in process and lack of any on-site staff made this stay much more stressful than I would like. You have to receive an email prior to arrival that you confirm your room and make payment and then they send a code to access your key to get to your room, and we rented three rooms but only got two emails (codes) which interstingly came 4 days apart even though all 3 rooms were rented at the same time. I tried emailing to get a 3rd email but didn't get any response, and trying to call the 2 phone numbers posted on-site to no avail (one would not connect and the other was just sent to Voicemail). We got very lucky and guessed the right code to access our 3rd room key. But then I wondered if the code was so simple to guess how hard would it be for someone else to access those keys as well??? Once we got into the rooms the stay was very good. Nice comfortable rooms - Good breakfast. Interestingly we got charged for the 3rd room at Breakfast after we stayed for the first night by the person who set-up the breakfast. That was the only time we saw on-site staff was during breakfast. I would strongly recommend that this hotel improve the check-in process and have an on-site staff person available at least during check-in hours so that the customers aren't as stressed as we were.

Hotel is very clean throughout. Staff very friendly and focused on guest satisfaction. Short ealk to train station.

It is self check in, with no staff. Internet is spotty and I couldn't get checked in. Luckily a person staying there, called a number that didn't work for me. She got the code for a room key. Next morning the proprietor was very apologetic and gave me a bottle of Chevas Regal as compensation. Breakfast was included, and was marvelous. They prepared eggs, and had a great selection of breakfast food. Modern and beautifully built.

Delicious breakfast was included in our stay with good service. Rooms were clean and bathroom and shower were excellent. Checked in before we got to the hotel and had no problems. Parking was a little tricky to find but a local helped us find free street parking just down a few hundred feet down from the hotel.

We found the self check-in a bit daunting and the church bells that chimed every hour on the hour we could have done without (not the hotel's fault!). However, breakfast manager Sara was both friendly and helpful. The quality of the breakfast food and the service was 5 star.

Very nice staff. Room was great, plenty of space in the room and in the bathroom. Very good breakfast. Easy access from the train station.

I Love it

Very nice place to stay not far from zermatt, good breakfast and helpful staff. Only a few minute walk from the train station. Would stay here again

Great quaint little hotel. Checking in late was hard, we had tried to contact the hotel a couple of times within business hours and weren’t able to connect or leave a message. Rooms were decent sized for European standards, beds were really comfy, bath amenities

We primarily picked this place because it was the only remotely affordable option near Zermatt. The room however was very nice; the mattress was one of the most comfortable I've ever slept on; there was a free tea and coffee maker; and the rate unexpectedly included breakfast. Only check in was a bit of a hassle. It all worked out in the end, a lady living upstairs helped us get the key. We received a message with instructions on the day of departure, so presumably someone got their days mixed up. All's well that ends well. Would happily stay again. Note that St Niklaus is a very quiet place at night. The bar opposite is probably your best and maybe only bet. It does some decently priced authentic food and is quite reasonably priced by Swiss standards.

Excellent, excellent hotel. 38 min train to Zermatt. Only two restaurants in town, but the hotel and room is fantastic. I would most definitely stay again. The pictures on the website accurately reflect the actual room. Very new, very clean. Very good breakfast.

I enjoyed my stay very much. The staff was very polite and helpful. I was very impressed with the quality of your recent construction / remodel. The attention to detail and craftsmanship was excellent!

Comfortable and clean. Easy to reach and station near by

If you want new, beautiful, and modern, this is a good place. If you want and Swiss charm and advice from staff, this is not. It was a little weird getting the key at the bakery where they didn't speak English, but it all worked out nicely.