Staff and owner were lovely if I’m in the area I won’t stay anywhere else rooms clean facility are very good and really reasonable, restaurants food is lovely / perfect

The room had great views! Comfortable bed, clean bathroom and amazing staff.

Beautiful place! Beautiful hotel! Friendly staff! A lot of snow when I stayed but roads and car park were always clear! Magical place

Was extremely looking forward to this stay and expected an upscale swiss experience. It was disappointing. A basic hotel with restaurant attached and operates more as a restaurant. Located in a neighborhood up 18hairpin turns. Basic accomodations. Breakfast was breads, cold cuts, cheeses, and swiss pourage. Upon arrival I was told my reservation was cancelled. Meanwhile I had the booking on my phone. Nothing had been cancelled on my end. I had to to pull teeth to get a room in the dark up a straight hill at 9pm after driving on vacation 2 hours to checkin. She said I should be thankful. Which i was until I was charged $2 less for a basic room and I booked a premium room. When I showed the original reservation upon check out the host owner male got extremely agressive. As if customer service and just having a room should be enough. I tried to get a tea and got yelled at! Very uncomfortable surroundings for a hotel. Zero hospitality. Felt like I was staying in a restaurant with kids running up and down the halls screaming.

Highly recommended definitely would stay again

Well worth a trip up a very curly road fab views lovely hosts top breakfast amazing views

Wonderful property, but owner didn’t know any English so he avoided contact with us which made us feel unwelcomed. The scenery surrounding the hotel will take your breath away. We would come back here because of that.

Family run hotel that provide exceptional service with a smile. The restaurant is very good and all working there are warm, friendly and helpful.

The drive to this hotel was interesting. It’s up on the mountain so expect your typical mountain drive with lots of twists and turns and switchbacks. Once you reach the hotel the views are spectacular. The restaurant food is superb. The owners and staff are so very friendly and aim to please you. They go above and beyond.

very nice hotel with great breakfast. very nice staff.

We were not there for long but could have stayed a week

IWRONGING put into search "near city center" it's aid 3.2kms. Turned out it was 17.5 Kim's up a mountain on a ski hill! This was useless to me and my children as my wife had just broken her leg and we wanted to be near Visp hospital this was such an inconvenience and we nearly got snowed in. Not sure if this is the hotels fault or hotels.com but either way dont take the descriptions as gospel.

Für den Preis eine top Unterkunft!

Ein sehr familiäres Hotel, sehr gemütlich und mit einer Sterneküche. Man sollte allerdings gut im Wandern sein und über ausreichend Luft verfügen.

ich komme wieder...einfach schön wart

super schöne gemütliche Unterkunft.

Alles bestens! Falls wieder bürchen, ist klar welches hotel:-)

Gutes Hotel, nette Bedienung, unkompliziertes Personal und sauber

Ja es war alles gut Die Zimmerluft ist sehr trocken . Mit Befeuchtung durch Handtücher konnte man abhilfe schaffen

schöne Lage, preiswert, Gastro-Angebot ist auch gut