Ok stay, but very noisy room facing the main avenue. The good: Friendly staff, clean and decent sized room. The not so good: No room service, restaurant closed at 9:00pm. Also the hotel needs and update, it is a bit worn down. The parking is at the mall, but there is no connection from the underground levels to the hotel, so you have to take your luggage up the stairs. The bad: Thin glass, little sound proofing, so in the room you can hear all the street noise. Not good for a good sleep. Tip ask for a room not facing the main avenue, but looking to the rear.

Nice room staff and location

Falta un estacionamiento exclusivo y más grande

Lobby and casino reeked of cigarette smoke from casino. Maintenance needs to address ventilation of casino smoking section. Otherwise, very nice hotel with good breakfast. Would not stay here again due to smoking odor.

It was ok

Stayed here one night on our way driving south. Very clean hotel and more modern than other choices. Front desk staff was friendly and check-in was easy. Room was clean and modern. Our only observation is that the hotel is about a 15 minute drive from town. We easily got an Uber and there are many cabs, so it was not a problem.

Chose it as it is one of only a few choices for a base for the Maule Valley wineries and Siete Tazas waterfalls. Drove past it twice-just find the Maule shopping Mall then look for the Casino, park in the Mall car park underground. Looks as though costs are under pressure-breakfast is the bare minimum and some of the public areas could do with a spruce up. Cheap bathroom products. Demeanour not helped by the fumigator working down my corridor rooms at 2230 Sunday night! No explanation/warning. Staff are nice enough. Has a pool and gym but didn't use. Best viewed as a budget hotel room wise though....

Nicest hotel in the area

I was very disappointed in this hotel. I was expecting a much better room than they have. I have stayed at other equivalent hotels in Talca and they are clearly far better than this hotel. The flooring in each room is very cheap and noisy. The bathroom is old and small.

Average hotel,needs a little bit of TLC. But for the most part it was a good place to stay at a very reasonable price. The restaurant was excellent. WiFi was OK. Noisy street in front of hotel.

Muy buena

Henkilökunta oli erittäin ystävällisiä ja auttavia.

Henkilökunta on oikein ystävällistä ja ajattelee asiakkaan parasta.

La habitación estaba impecable y muy buena atención del personal

Bueno: Centro comercial al lado Malo: Ruido nocturno proveniente del casino

El sistema de reservas "orientado por ejecutivos del hotel" es deficiente y constitutivo de un engaño; el aviso / respuesta escrita confirmando la reserva dice "impuestos incluidos" y el Hotel finalmente carga unilateralmente la tarjeta "en garantía" por un valor superior (cobra dos veces el impuesto).

Personal muy atento y profesional en su atención

El hotel es excelente La atención desde el señor guardia de la entrada Recepcionistas excelente Pero lo que más se destacó fue la atención de señorita colaboradora del Restaurante Srta Lady es una profesional de imitar o igualar en el proceder del servicio que entrega.FELICITACIONES????

Estuvo muy bien. Es segunda vez que me alojo. Mejoraría la ensalada de frutas que me llevaron a la habitación

Bueno ,cómodo, la Tv chica, personal de recepción y del comedor poco amable, buena ubicación, excelente cama. Volveré.