Staff is very supportive. The breakfast is organized by shifts. The rooms were clean, with new towels every day. There's free parking and the hotel is close to downtown, just few minutes walk. Very nice experience

Great location and friendly staff.

Nice people very helpful. We actually came back for another night later.

Staff were helpful and friendly, hotel and rooms were nice. I had an issue with my credit card and the staff helped me work through it and even let me stay my first night on faith that payment would work, instead of making a big deal about it. Glad I booked my weekend stay in Pucón here.

lovely building- room was gorgeous and opened up on to a garden/deck which was a lovely space. friendly staff. highly recommend

All very clear, friendly and quick

Great location. Small room but adequate and a nice sized king mattress that two people can share. Solid breakfast. Accomodating and responsive front desk.

Enjoyed our stay and they booked our activities

I’m torn on leaving 4* and not 5*, as the stay was really good; really friendly and helpful staff, clean and pretty hotel with a generous breakfast and helpful parking. The only issue is the hotel’s sound proofing and being located on the same street as a bus station. It means that without fail you will wake up when the first buses of the day travel down the street, which was usually 6am. Perhaps this is avoiding if you’re not facing the road, but we were and so it was a shame to be woken up every morning. Outside of that, everything was really good.

A beautiful Hotel. Room was spotless and spacious very comfortable and with a magnificensurroundings.

Todo excelente. El personal, las habilidades y el desayuno. Muy hogareño

Clean room, excellent staff, great location

Awesome

So … how can I say the rooms are small and the walls are paper thin you can hear the people next door. It was very noisy. We got the moans at 10 at 1:30 and at 6:30 the bed was banging against the wall, we did not appreciate … Didn’t sleep much We did appreciate the breakfast and the older guy who prepared delicious eggs for us. He was the only highlight of our stay.

Great Hotel, amazing experience.

Bien por el precio

Very nice hotel with very friendly staff. We stayed in a room with a great view of villarica volcano. Also only a short walk to restaurants and shops. Hotel were able to provide gluten free breakfast.

We loved our stay at Hotel Maki. The fabric art decorating the hotel is very beautiful as is all the natural wood. We had a lovely balcony overlooking a gorgeous garden. The staff was extremely helpful and friendly. Daily breakfast was wonderful. Can’t say enough good things. We would return and stay there again!

Amazing hotel in Pucon, great breakfast, best scrambled eggs on our travels. Staff were so friendly and hotel was spotless. Really quirky with lots of lovely artworks in the hotel. They should get in touch with Laundrette and bus company across the road to arrange to cut the tree down to give you unspoilt views of the volcano. Would defo stay here again.

A small hotel run by two very nice people. Food all local made..the hotel and proprietors are very much part of the community of pucon.