Customer service was top notch. Loved the buffet they serve every morning for breakfast. We had some plumbing issues with our bathroom, but as soon as we made them aware they sent someone immediately to fix it. Would definitely recommend.

I never comment on hotels but this one is a hidden gem in Douala. The street it is on is not that great but the staff, the food, the room, everything is just perfect. It is a luxury hotel that is not pretentious and I love it. The only "critic" would be that the pool is small and directly in the bar/restaurant area so it lacks some privacy for people in bathing suits... I recommend strongly.

Tidily organised room, excellent customer service

Excellent stay at K Douala. Very modern and clean hotel. Great staff. Very comfortable bed. Well located. Small pool.

The reception on my arrival, the service during my stay and the departure , drop off at the airport was excellent. Their attention to their guests needs and requirements is impeccable.

Excellent services. Very clean.

This is my secind time to this hotel and honestly it is an amazing hotel and I will definitely come back.

Nice property. Some excellent staff like Richard of the room service and many at the front desk and restaurants. not clear what is included and not included in the services, making guest loose valuable time to clarify ( more than 1 hr)

Great

Modern and very comfortable hotel but lacking in some respects as a true luxury hotel compared to others in the area. No concierge, no welcome drink, no welcome gifts, and now charge for the airport shuttle.

The hotel was incredible. The food was fantastic. Superb service.

ok but its too costly

Great hospitality, and smells fabulous 👌👌

Good option for Douala. Clean and safe, well maintained and great service. Small gym and lack of restaurants/ cafe / mall nearby is the only concern.

My stay was super good. Nice and quiet location with friendly and professional staff.

This is my second time saying here the service is the best everyone is so helpful everything about this hotel is incredible. I’ll miss it so much.

Top notch hotel, very clean room, great food and attentative, friendly and professional staff - what more can you ask for! Thank you K Hotel, you well and truly exceeded my expectations!

I loved this hotel. I was very impressed by the cleanliness, the food, the location, the entire vibe of the hotel. One issue I had was the shortage of towels. My reservation was for two, and they only had one towel in the room, and my calls to the front desk to request for extra towels was pointless. This brings me to the service. While most of the workers were extremely polite and professional, a few of them were quite rude and unprofessional. It’s sad that this rudeness is expected, but you need to do better.

Enjoyed my stay at star hotel. Only feedback is they need more towels. Food was great, location, I would say its definitely one of the best places to stay in Douala.

Very Good