No airport transportation, limited use of hot water (only at night), also water is not as hot as usual shower, room and facilities are poorly updated. The hotel shop is selling nice wears. Compared with pricing, we expect more updated hotel with this price range.

Hotel is a bit run down. Rooms were basic and clean. Person at the front desk was not very knowledgeable. They are a mile and a half from town and the walk along the ocean was nice but still got tiring. Would be good if they had bicycles for rent. They did call taxis for us which arrived pretty quickly except for one that didn't show at all (and guy then had left the desk). Water is not drinkable and hotel only sold small bottles and ran out so there was no water available at all one night without walking a mile and a half to town.

Nice and clean hotel. The staff was very friendly and helpful. Close to airport.

The staff at the donning room was wonderful. You must speak Spanish at this hotel. Only three people speak English. Take a translator with you, just down load it. Take the island tour, well worth it.

The hotel is basic. The breakfast is small but ok quality, the menu for lunch/dinner is very limited and the quality was poor in comparison to any restaurant we ate at during our week on Easter Island. The location is a 15 minute walk to the town centre and apart from the sea view didn’t have much to offer. The service at reception was variable, we asked for a taxi on one day which seemed to be a hassle for the man on reception; he said the taxi was coming but 45 minutes later nothing arrived and we ended up being very stressed as we nearly missed a booking. I wouldn’t book this hotel - I would choose from one of the hotels in the town area unless you have a rental car booked.

Nice hotel, close to downtown; beautiful view, delicious breakfast. The installations could be better, they are old but work.

Front office staff was very good, especially telling us about getting up early to see the sunrise at Tongariki. Dining hall personnel were also very helpful, taking care of us for breakfast and an occasional lunch.

Simple but good hotel. Staff is very friendly (especially Daniela at the front desk). Swimming pool by the rocks is great and worth a try. 10-15 minutes walking from the Main Street.

Pro - Great View Con - Everything else. Worn old rooms, broken AC, awful beds/sheets/pillows. No hot water except for about 4 hours a day! Restaurants require ordering meal 12 hours prior or no food. Owner lives on property and has a German Shepherd. It barks, chases and almost bit me. Owner seemed to not care. Wi-Fi only works right by checkin counter. Doesn't work in other public spaces. Is definitely not a 3.5 star, I've stayed at Motel 6s that are nicer. I would give it 1 star, only for view. Owner seems to not really care/show interest in running hotel.

Stayed in room 34, premium. Phenomenal sunset views, but in the afternoon sun hits the glass, you have to close the curtains and they become very hot. Every day same menu for breakfast (Taha Tai hotel has a lot better breakfast, in comparison). At 8:30 they ran out of coffee every day! There is one woman slowly moving around, so there is constantly something missing on the table. Bad service. Dated bathroom. WiFi only in lobby.

Don't take euro only US $ AC is very much not working. TV old sq. box with antena. Staff very nice.

Everything about Iorana was fabulous...we felt at home with everyone and enjoyed every part of our stay...we love the Rapa Nui people...their warmth and pride....we would love to come back one day but if we don't, this visit will stay foremost in our memories forever

This is a 3 star hotel at best, but with a 5 star view of the ocean. The food is cafeteria quality. Menu is set each day for lunch and dinner; one choice only. So just go into town to some excellent restaurants. Breakfast was OK.

Great views at Sunset over the water. Nice pool and sun lounges.. Comfortable beds and pillows and good split system aircon. Water hottest at night-have shower in the evening. Taxis cheap into town . Breakfast nice- fruit and scrambled eggs, guava juice etc. Coffee good. One free dinner included.Very pleasant stay!

have to thank the Desk Manager Karen, and very special way to the Maid Mrs.Ana Alamos Molina, who keep so neat my room, never a complain. love the awesome Easter Lillie's and your garden in general..

Fantastic location, possibly the best in town, quiet and great views. Very short and inexpensive taxi ride to town (3 minutes and about $3). staff ever so helpful, reserved at first but could not do more for you, they want you to have a great time. Owners ever so proud of the hotel and rightly so.

Really enjoyed my stay on Easter Island, thanks to the staff at Iorana. Very friendly and helpful--one of the receptionists acted as my guide and took me to all the highlights of the island as well as local spots.

Traveled to Easter Island for a conference and booked rooms at the Iorana because the conference recommended it and the rate was reasonable, particularly in light of the outrageous sum the island resort was charging.

Overpriced, but all hotels on Easter Island are. While not in the center of Hanga Roa, the hotel offers spectacular views of the ocean from the room. Service is poor - all hotels offer free pick up to their customers, however not this one. When asked to call a restaurant to confirm a reservation, I was told to do so myself. Finally, wifi is only available in the common area and still barely works.

The hotel is a bit remote from downtown. The exterior grounds are well maintained and every room has a sea-view.