Overall Ratings & Reviews The Cranky Croc Hostel

Excellent stay. Highly recommended!!!

The location is the best - the entire Candelaria is at your doorstep. Very friendly and helpful staff.

Top notch! I'm a 71-yr-old female solo traveler, and this place is perfectly located, extremely clean, serves very good breakfast 'til noon, good dinner 'til 9pm, and staff is attentive and helpful. I totally enjoyed the walking tour, the graffiti tour and the food tour; I learned a lot! The sleeping area is well separated from the lobby and socializing areas, and is REALLY quiet. During my four-day stay, I never had to wait for a toilet or a sink or a shower, in the area where those amenities were shared. Guests were all friendly and considerate; no "cranky crocs" or cranky people to be found! Note to guests with mobility issues: you should ask for a private room to fit your needs, as there are some which are on the first floor and not around the uneven courtyard floor. Thanks to all for making my stay so comfortable, convenient, and economical!

The location is perfect for people who want to be close to restaurants, nightlife and some of the city's biggest tourist attractions (Museo de Oro in particular). On the downside, the mattress was hard and My room (a prívate one with a prívate bath) was in an área next to the comunal áreas so there was some noise but nothing terrible and so I didn't request a change.

Very unique property with extremely helpful and friendly staff. The onsite restaurant was also delightful. Our room was newly renovated and quite lovely.

Absolutely above all expectations. I stayed in room 203, which is a private room with its own bathroom. Didn’t even need ear plugs. The entire place is immaculate and charming. The staff are the best. The food is fantastic. Will be back for a longer stay!

We rented a private room on the first floor of this hostal and were so pleased to have a super comfy bed, clean room, hot shower, and quiet night. The staff were friendly, and the breakfast was great. Walking distance to museums and activities planned daily. Fun time!

Great location! Excellent staff! Clean! Great food!

I can have this place is great awesome people awesome staff great atmosphere I can't say anything more than one of my favorite places I've ever been.

Great location and Courteous and helpful staff at the hostel…. We would definitely go back .

This place was awesome, a bit pricey but awesome

Love the neighborhood. Love the comfortable ambience. Great staff who are friendly and attentive. Nice community kitchen as well as breakfast menu to order from.

Great staff. Highly recommend.

Great hostel !!! Friendly, helpful staff !!! Excellent food service !!! Lots of things to do each and every day if you want to join in. Great shower, lots of hot water !!! Comfy, large room with private bathroom in room 204.

Great staff

Fantastic hostel in every sense. From the rooms to the bar and restaurant, to the great staff, a perfect hostel.

Overall I had a decent stay. The best thing about the hotel is the staff. These guys are so wonderful, I almost even want to forget the issues I had but it’s important to state that for others. I booked a private room at this hostel and $50/ night through Hotels.com. When I got to me room, I was pretty shocked. It wasn’t what the pictures showed, oh, and the room was 3 twin mattresses on the floor. Not bed frame, no table chair. It did have a private bath. There was no way this room should have cost $50/night. They had no other room available and it was late at night, i had no other choice but to stay. The receptionist (Cami) felt so bad for me that after 2 nights she moved me to a much better room which was actually only $40/night. I spent 2 days in this extremely awful room ( which wasn’t what was advertised) and paid more. I hoped i will get refunded but the owner said, they pay $10 as a commission to hotels.com so no refund. I was provided $15 credit though, which is nothing. Its not a young professional type environment. Your average crowd is probably 18- 27 yrs old. Overall, I was fine but this whole advertising incorrect room and asking guests to sleep on the floor at $50 a night sounds shady. I don’t like this at all. Is this even legal? Lol, can a hotel rent private rooms without a bedframe? That’s weird. In all mu travels ive been to all sorts of hotels, but not something like this. They had a small closet thats about to fall off. #206, dont take it. Its awful.

This hostel / hotel is the model every hostel / hotel should follow. Every aspect of service, amenities,safety, cleanliness, social areas vs quiet spaces, modern design is at its peak here at the Croc. The staff are warm, generous and exceedingly helpful. They make you feel at home. The ambience is welcoming, comfortable, modern and clean. It feels like home. The rooms are quiet, clean, warm, and have plenty of outlets to plug into, comfy beds and nice lighting. They offer tons of activities. Great restaurant, too. The owners of the Croc have clearly spent time traveling because they have addressed every issue a traveler faces when on the road.

A bit noisy but acceptable, a very nice atmosphere and fantastic food and coffee

The Cranky Croc was undergoing renovations during my stay. However, the rooms appeared as brand new and perfectly clean. The hotel itself has a fun and friendly atmosphere and is located nicely in the downtown area. Easily with walking distance of everything downtown