The room was as advertised, location is amazing, staff was kind and curtious and the only issue I had was with the WiFi. It was perfect in every other way.

Beautiful hotel

The hotel is really run down and extremely overpriced. Sofa bed is terribly uncomfortable, kitchen is poorly equiped, dishes are dirty, check-in lasted forever although I was first in line. Breakfast was real disappointment. We got the apartment in the lowest floor with the view of the hotel garage. There was no privacy on our balcony and there was constant noise coming from cars and people. The only good thing about our stay is that it lasted only one day.

Loved the food and the pool and the hot tub. Staff service was awful

Staff responded to our requests promptly, heated jacuzzi and rooftop patio delightful. Views are beautiful. Walking distance to Guatape is a very big bonus. Rooms have glass windows floor to ceiling so the noise from the town is terrible at night due to loud concert music. They are building a shopping mall directly across the street and the rooms facing this will hear noise from banging metal and Jackhammers, even on weekends. 7am onward every day. Room service brought cold eggs for breakfast but at least it didn't take long.

This hotel is really awesome, the staff from reception to the restaurant/bars are pros, they go above and beyond. Thank you guys!

I booked a room with the jacuzzi and when i arrived , they said they didnt have anymore available

Great location we walked to downtown and got a quick ride to sites like el penol. Also the hot tub on the rooftop was a huge plus after a day of walking. I would stay here again.

Love it!

Everything good, except the beds are too hard

The property is small hotel with different towers parking is horrible, easy to walk to the small town. Pool is very small. But the staff was great, easy check in and easy check out bring you passport cause they want to see the stamp.

No ac in the rooms if you open the windows is really noisy so is you choice, this was the longest night of my life

Very nice place with a nice prospect of Guatapé , only thing is there are a lot of stairs up and down

First of all there is no air conditioning, which wound not be a tremendous issue if you can open the windows and get cool air in the evening. However, there are no screens to the windows. Therefore you get large mosquitoes and other bugs into the room. Plus there was loud music until 1am. We had booked for three nights, we just left after 2 nights ( paid for the 3 nights) and went back to Medellin. We couldn’t take it for a third evening. Also the staff advised me that UBER was illegal and I had to take their taxi service, which I refused. We ended up taking an UBER back to Medellin. Gautape is beautiful, however this hotel leaves a lot to be desired.

Amazing views from their rooftop! Probably the best in the area and very clean rooms. Amazing value overall.

Hotel is nice but room is small. there is no air conditioning. Has to sleep with windows open and it's very noisy outside. Also breakfast is included, but a kind suggestion if could variate the food served! Overall was not bad. Walking distance from the town and you can catch a "tuk tuk" right outside of the gate! It's a little pricey!

The property is nice clean where it’s located is perfect walking distance from everything stuff are amazing In one words love it

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Staff was extremely nice and hotel was nicely located

The property is very well designed and i felt safe and secure while on the property. The staff is also very attentive to the needs of the guests