9.0
Exceptional
From 157 reviews
Cleanliness

9.0

Room Comfort

7.6

Service and Facilites

9.0

Traveler Reviews Casa Marbella

Number of reviews per page
20
40
Top reviews
Jannette
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The property is in good condition. The room was good, big enough. The location is excellent. They helped set up our tours and we had an excellent time. Everything is super close. Their dock is nice and relaxing. We were able to get some beautiful sunset pictures. The breakfast was very good! We would definitely recommend it!
Edgar
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Es un lugar increíblemente bien ubicado. Está justo sobre la calle turística, a 10 mins del parque nacional Tortuguero. Es muy bonito y las habitaciones están en excelente estado.
Harry
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Excellent breakfast included, staff and guides were super knowledgeable and lovely. Highly recommend
Julia
icon-with Partner
with Partner
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

The staff here was great, very helpful with planning tours, and with recommendations on what and where to go. Nelda and Luis were top notch
Patrick
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Casa Marbella is a great place to stay. It's centrally located, has scenic views of the cannal and is close to the national park. The upstairs bedrooms on the cannal side are the best rooms.
pablo
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Very good
srinivasa
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

4 beds in a room isbgreat
Charles
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

The terrace was beautiful. The guy sweeping leaves off the roof during the evening and the family with very loud children!
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 89 week(s) ago

Hotels.com verified review

The rain was particularly heavy when we checked in and the room we booked had a small leak, so we had a downstairs river view for the first night. This first room, though large with AC, just felt dark (the windows were looking onto the lower terrace so you felt you had to shut the curtains). The shower also would not get warm. However, for the second night we were moved into an upstairs river view room, and what a difference! It was so light and airy feeling - again with AC and great space. There was also a shared balcony with the room next door. Plus, the shower was great. If we were in this room throughout I could have given 5 stars! Breakfast was great, and made to order (from 2 options). Loved the main hotel deck (breakfast area) looking out onto the river, and we sat out on here both nights also. We also booked a morning boat tour and morning walk through the hotel - highly recommend. They make sure coffee is available before you go out at 6am, and you take the boat from the hotel deck. They included a loan of big rain capes for the boat and wellies for the walk too. There were only 4 of us on the boat and us 2 on the walk, so it was almost a private tour for a great price.
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GRACE
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Staff are very helpful and there's housekeeping every day. I like the idea of having tea and coffee ready at 5:30 before going to an early tour. The convenience of pick-up and drop off at Casa Marbella dining area/ lounge chair for your boat ride back to La Pavona parking lot is a big plus.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 129 week(s) ago

Hotels.com verified review

We discovered that we LOVE Casa Marbella, one of the highlights of our visit to Costa Rica this time! Family owned and run, one of the oldest hotels in Tortugero, the Casa Marbella staff provides friendly, expert, and excellent customer service (boat taxi pick up at the airport, guided tours by boat and in the preserve, etc.) The hotel is small, right on the river, and quiet. We loved staying here and definitely would go back.
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Kim
8.0
/10
Reviewed 137 week(s) ago

Expedia Group verified review

This property is in a great location and offers boat tours in the morning. We liked the hotel except there may have been an issue with the water we didn't ask why it only seemed to offer a cold shower. Not sure if it had to do with the electrical outages they had while we were visiting.
Seif
icon-Family
Family
8.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

The options of hotels in tortoguero is not much.. there is virtually no Airbnbs .. casa marabella is the perfect place.. very simple ! The location is beyond perfect! And they have free breakfast and coffee which really is a plus ! To get there is a whole different story !! But an awesome adventure.. you have to arrive in la Pavona.. parking people will greet you! They know you’re coming because casa Marabella had talked to them already.. You have to pay for both parking and the boat two separate companies/people.the lady that greeted us there her name was Gina and she was very sweet and helpful! After you pay parking and the boat ride you wait at the restaurant… your boat will arrive then off to the river jungle cruise ! Basically like Disney ride but real ! We spotted a crocodile was laying around and the boat guy slowed down for us to take photos. They will drop you at casa Marabella right on the dock you barely have to walked 7 steps ! Which is another plus !! Make sure you book the boat tour to go see the park! It is a must ! If you don’t why even make it all the way to to tortoguero! I booked it through the hotel and the dude that works at the hotel took us ! It was amazing ! He knew his stuff well! We did the 5:50 AM and it was just phenomenal not crowded and perfect ! After arriving we at the hotel and decided to walk back to turtoguero we rented rain boots from a lady there for 4 dollars ! Trust me you’d need them !
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Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 144 week(s) ago

Hotels.com verified review

Hotel has a fantastic view that you can enjoy throughout the day and where you eat breakfast, which was also very good (it varies every day, e.g., pancakes, scrambled eggs). The room mostly has everything that you need (no safe). Our room specifically was directly next to the Main Street, so it sometimes was noisy but nothing extreme. Would definitely stay here again.
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Douglas
icon-with Partner
with Partner
10.0
/10
Reviewed 148 week(s) ago

Hotels.com verified review

3 nights at Casa Marbella and great staff to make a really enjoyable stay Very clean nice location close to national park entrance
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 151 week(s) ago

Expedia Group verified review

Breakfast overlooking the river was amazing. It was really great to have Casa Marbella book all our tours, which were awesome.
Rita
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 163 week(s) ago

Hotels.com verified review

To put things in cotext, I live in Denver so am not used to humidity. We were in Tortuguero in August, which is the rainy season so it wa s hot and humid (think mid-80's for both). Casa Marbella is .delightful hotel. They had a staff person greet us at La Pavona, which is the boat station to get to Tortuguero. The boat ride was a blast and took us directly to the hotel. They were there to greet us and check us in. Note that if you book through any other site aside from their own, you will need to pay in cash, so be prepared! Most sites mention that few places in Tortuguero take credit cards...the hotel and the tours we took were cash only but some of the restaurants did take credit cards. Our room was good sized by Costa Rican standards. There is no air conditioning, which seems fairly common. They did supply 2 powerful fans which helped but I was melting. I think our sink leaked a bit because the bathroom floor was always soaking wet, which didn't help the humidity issue. The included breakfast was great and excellent portions. Service was responsive and even provided breakfast a it early on a day we had to leave beforw the usual service time.
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hafizur
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 165 week(s) ago

Expedia Group verified review

Really a nice place to stay. Very close to everything. They have their own deck so you can just relax. Breakfast was served with fresh fruits, bread and eggs. Next day we had pancakes. I would definitely recommend this hotel.
Anne
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 177 week(s) ago

Expedia Group verified review

Sitting on the riverside deck watching life on the river is one of my most pleasant memories of Tortuguero.
Carol
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 188 week(s) ago

Expedia Group verified review

Exceptional staff and service Friendly and helpful
Number of reviews per page
20
40