The private room smelled of the person before me and the mattress and pillows were old but the bathroom and kitchen was clean in the second structure. One of the staff was friendly in providing a towel and new pillow and the other was busy commanding me to sit upon arrival without providing needed amenities.

Laundry machines are old and couldn't dry them right. Had to dry them twice and one of them ate my money. Other than that 5/5! Everywhere else

Parking is horrible with no actual parking spots just a bunch of cars crammed in the backyard and at the side of the house. The showers were gross. They told us to take our shoes off when we got in but the floors were so sticky we didn’t feel comfortable in our socks. I know it’s a relatively cheap hostel but I wouldn’t go here unless you really can’t afford other options or you have very low standards.

The washroom corridor was too much dirty and so sticky too

Beautiful, cleaned and organised place to stay, the people is marvellous, and it was exactly what I needed. A safe place to sleep and park, so I can walk the entire day in uptown Ottawa. Thank you

This is a hostel and for a hostel, it was GREAT! Super clean, super friendly, relatively comfortable spaces (okay, the beds are definitely hostel grade), with the ability to make your own meals if you want, and connect with lots of people in common spaces if you want. The staff were incredibly friendly - very forgiving when I couldn't open the (very simple) door and very helpful for showing me all the things around the location. The location is quite central too. As a head's up, it was fine for me to arrive at 9.40pm and feel relatively safe but there is a significant homeless population in the area, so as a single female traveller, I would suggest aiming for a daylight arrival time.

The staff were very accommodating & helpful to any questions you may have. The livingroom area, kitchen, toilet , bathroom & bedroom I am in were kept very clean. The location is very close to everything: Rideau Shopping Center & Byward Market. A very convenient place to stay in for your next staycation.

Good place, value for money.

Staff were great, but the property is a little run down. The doors dont unlock easily, so you are kind of stuck outside the room dwindling with the lock. Overall, check-in and check-out was easy. Beds are also very small, I am a small girl and they were small for me.

Hot water, clean beds, good location. Very good stay.

The room is clean and the staffs were helpful

The staff is courteous and it's so convenient.

It not clean

Unfriendly and unhelpful staff.

It was poorer than what I expected. Dirty washrooms,

Lovely place Can walk or take the bus any where from and to there. Affordable and confortable

The most down to earth accommodation in Ottawa. Feels homey, in the best ways.

The room was clean and staffs were so kind. It’s convenient for sightseeing spots which is good for travelers.

Very nice and cozy place with professional staff

lot of addicts and homeless people around, rarely dangerous though.