Hotel building is very old and it shows everywhere. Bathroom was filthy! Extremely gross with mildew and fungus on shower floor and doors and wall, and sink, and mirror! Clogged/ slow drain. Bedding dirty. But room is very big. Our 2 full size beds were sort of comfortable it you could fit another bed.

The location was great, the staff was not very helpful or friendly. It was inconvenient to drop off key every time you go out. The parking was terrible.

The mattress was torn from under, the restroom and shower were dirty and had not been washed. My sister has to buy Clorox to wash it. The towels were old and we had to buy some. The bed sheets were also old and were not changed. It was relatively close to the main plaza, but the property was dirty and not well maintained. Not recommended.

Not worth the money i paid they say pet friendly when you arrive its another story and hotels .com doesnt help for anything then to pay extra this extra that its always something !!!

Falta un buen desayuno incluido en la noche

Las vol has , sabanas y toallas sucias y dañadas. Cucarachas chiquitas en el baño.

THe staf at the reception are great I had a big problem and they took care of everything Best Hotel Dowwtown et good fares

This hotel is old and worn down lokking with cracked floor tiles. The bed sheets were stained, some stains looked like blood. Sliding shower door broken, you had to lift it to open it. Air conditioner barely worked. Couldn't control speed of fan. Had to step over corner of bed to get in and out of bathroom. Closet had no light. Bathroom had one little light. No on off switch inside bathroom found it by the lamp next to bed. Door wouldn't stay shut even when lock fully engaged, door would simply swing open. You had to secure the door with a little piece of metal that slides up into the door frame. Hotel is noisy, could hear banging, alarms and shouting in the lobby even in the middle of the night. Was told restaurant would open at 8am. Went down at 8:30 and still closed. Booked for two nights. One night was enough, I canceled my second night and hotel refused to refund me my second unused night. Absolutely 💯 % would not recommend this hotel.

Guy at check in. Super unfriendly. Internetbservice never worked..

Great location in Centro.. friendly staff. Bed is ok. Air con is good. WC walls and surfaces need a thorough washing.

Decent hotel for the money, central location can’t be beat as it’s located a block from the main square

Found out breakfast was not included which was a shame, put me all the way up top in the hotel, where they were doing construction right against my wall, albeit for just a moment. Floors and counters clearly not super clean, but bed fine. Not a bad area but not much to eat around, and the service at the desk was helpful but not necessarily out of their own accord. They did call me a taxi which was great but that taxi overcharges- as I was in a rush I didn’t bother to haggle. Would stay in a pinch again, but not for 760 pesos.

It was at the perfect location. The receptionist was not very friendly.

Sadly, this once beautiful hotel is no longer worth a visit. It is no longer the majestic hotel everyone talks about. The staff were unsmiling and didn't care if I stayed there or not. The neighborhood was lively, with a variety of restaurants and shops operating out of old buildings. There was no beach and it was near the port where all the container ships come in.

Hotel was undergoing construction. Clean but old. Wi-go did not work at all.

Regadera sucia, restaurante abre tarde y cierra temprano, mala senalizacion en el estacionamiento, mucho ruido en el exterior, solo una toalla en el bano

Hotel muy antiguo, el elevador derrepente falla, olor fuerte en el baño, lo único bueno es la ubicación!

Muy traquilo cómodo

Buen lugar bien ubicado. Un poco ruidoso.

El único punto negativo: el ruido.