7.8
Pleasant
From 628 reviews
Cleanliness

8.2

Room Comfort

7.0

Location

7.8

Service and Facilites

8.2

Traveler Reviews Hotel Isabel

Number of reviews per page
20
40
Top reviews
Patrick
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great, centrally located hotel in a art deco building. Restaurant and bar downstairs but there are multiple other options within the immediate vicinity. In addition the rooms were clean, the water hot and the wifi good. Have stayed here twice and will be returning on my next trip to Mexico City.
Rocio
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everyone was helpful except for the front desk staff, who seemed uninterested and lacked communication. The facility is definitely outdated and in need of renovations. However, it’s a good value if you’re traveling on a budget, especially with breakfast included. Would I recommend it? Yes—if you’re looking for an affordable, budget-friendly hotel.
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thanh tri
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I expect plus of the property.
Oscar
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Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent stay and facilities.
Cynthia
icon-with Friends
with Friends
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The property is cute but the beds are so uncomfortable and tough. There’s no AC in the rooms. A bit outdated. Surrounding area very noisy. I would not stay here again but it was one night so it was ok.
Rigoberto
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Good thank you !!
Raul
icon-with Children
with Children
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Bring earplug a lot street noise
peter
icon-with Children
with Children
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great location. Great staff. The room is basic. Spacious, but not very convenient.
Dale
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10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Absolutamente fresco. Gracias por todo.
Richard
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Classic hotel
Ericka
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

If you want something affordable and nice this is the place. Close to the zocalo and many restaurants.
Adolfo
icon-with Children
with Children
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Nice calm place
Maria
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Leisure
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Nice staff
Pedro
icon-Leisure
Leisure
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Staff were friendly and helpful
Prudencio
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Business and Leisure
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Excellent service
Leonardo
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Excelente ubicación para caminar en el centro.
Harriet
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Leisure
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

I felt very welcomed by staff They helped me with my luggage My room was very comfortable and the building was charming. I enjoyed the Navidad decorations.
Robert
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Great location in the heart of the historic center of Mexico City. Like a lot of the historical center, the hotel is old and a great classical building! beds were comfortable, rooms are big and very basic. Great floor to ceiling doors on the balcony! My only complaint was that it was noisy outside most of the time.
Maribell
icon-Leisure
Leisure
6.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Walkable to the historic center but the area in general feels chaotic. Hotel staff was wonderful though and bed was comfortable!
JESUS F
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

Easy booking, friendly front desk people, good location.
Number of reviews per page
20
40