Hotel Grand Reyes

Explore Hotel Grand Reyes
6.0
Pleasant
From 232 reviews
Cleanliness

6.2

Room Comfort

6.0

Location

8.6

Service and Facilites

6.6

Traveler Reviews Hotel Grand Reyes

Number of reviews per page
20
40
Top reviews
Pablo
icon-Leisure
Leisure
2.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Terrible place, booking thru the app doesn’t work, is more expensive than posted, and totally not worth for the price, old and not well maintained,
Jose
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Stay was ok just to sleep and head out the next day. They have remodeling and the noice is everywhere thruout the day.
Bely
icon-with Partner
with Partner
10.0
/10
Reviewed 109 week(s) ago

Hotels.com verified review

Forth floor go remodeled, good locatation.. Pool nice.. Price great.. Hot water for show... Cool air... Tv worked great... Have syayed there several times ... We keep going back !!!
Abel
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 130 week(s) ago

Expedia Group verified review

It was alright, need to fix the lobby restroom, fix door knob to room 303 and have the water warmer
Lorena
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 201 week(s) ago

Expedia Group verified review

Well it was full of male visitors, not a problem, but they were everywhere around the property; gathering in groups. Walking inside the amenities found them sitting on the floor on the phone or eating. One of them was with no shirt on sitting on the hallways. I canceled my reservation and l went to a different place.
Eva
icon-with Partner
with Partner
6.0
/10
Reviewed 398 week(s) ago

Hotels.com verified review

The room was a little bit diff but was a nice experience.
Verified traveler
4.0
/10
Reviewed 426 week(s) ago

Expedia Group verified review

Had to constantly go downstairs for assistance for things that should already be in the room Phone did not work to Call downstairs
p.g.
2.0
/10
Reviewed 479 week(s) ago

Expedia Group verified review

Rust all over, dirty ceilings, and worst of all there's a nightclub in the hotel and they open every night and you can't sleep because you can hear the music until 2am and they don't care about you not able to sleep. It was a nightmare
Verified traveler
10.0
/10
Reviewed 493 week(s) ago

Expedia Group verified review

Excellent! Nice view, excellent cleanliness. The staff was very kind.
Jared
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Una habitación y servicios excelentes
Eduardo
icon-Business
Business
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Todo muy bien como siempre
Edna Geraldine
icon-Business
Business
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Muy bien
Jonathan
icon-Business
Business
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Muy centrico
Jorge
4.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Falta de atención al Visitante, No proporcionaron Toallas, El Control de la Televisión No Sirbio , en el Baño No Cuenta Con Regulador de Agua tibia O Fria, ...Gracias
Francisco Javier
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

No me gustó que no me hayan regresado los $200 pesos que dejé de depósito, solo por haber salido de la habitación a las 12:25 del día, o sea 25 minutos después del check out
Arturo
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Me gustó!
Erendira
2.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Instalaciones muy deterioradas, muebles rotos, ropa de cama sucia, toallas viejas, papel higiénico rehusado
Daniel Oscar
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Todo muy bien nadamás falta más estacionamiento
Mario Alberto
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

No respetaron el precio de la reservacion de la aplicación (cobraron más). Por la madrugada gritos en pasillo y golpes fuertes en las puertas y también a las 6 y media de la mañana. Limpieza bien y cama y almohadas cómodas. Personal de recepción fue amable.
Liliana Elizabeth
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Le hace falta una remodelación.
Number of reviews per page
20
40