7.8
Pleasant
From 220 reviews
Cleanliness

8.2

Room Comfort

7.8

Service and Facilites

8.0

Traveler Reviews Hotel Inn Sur

Number of reviews per page
20
40
Top reviews
Luis F
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

First my reservation was cancel after I paid in USA them send to a motel with my family, not a great people i don’t recommend at all
Gustavo
icon-Business Family
Business Family
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Just the traffic noise was the setback. Other than that it was OK.
Elsa
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

We just stayed 1 night before heading to Acapulco but we were surprised with the size of the room and the cleanliness. Water pressure was amazing and beds are comfortable
Rafael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Nice placê
Ana
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

The room was dark. Not enough towels. Housekeeping didn’t leave soap but cleaned away what was there when I arrived. There was no heat and the room was cold. The blanket was insufficient. The mattes was old with lumps and troughs. The breakfast was good .
Fernando
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Excellent location in the south of the city!
Brandon
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 102 week(s) ago

Hotels.com verified review

Hotel had no A/C and it was super hot, not even a fan
Gerardo
icon-Leisure
Leisure
10.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

Excelente espacio del cuarto lo único es que el jacuzzi se llene más rápido.
Jacinto
icon-Leisure
Leisure
10.0
/10
Reviewed 222 week(s) ago

Expedia Group verified review

I like everything. Employees are very friendly. I really recommended. It's a family-friendly.
Alejandro
icon-with Partner
with Partner
10.0
/10
Reviewed 261 week(s) ago

Hotels.com verified review

El lugar es muy limpio, el servicio muy bueno
María Cecilia
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 280 week(s) ago

Hotels.com verified review

The bed wasn't as comfy as I thought it would be, over all it's a nice hotel..
Victoria
icon-with Friends
with Friends
8.0
/10
Reviewed 352 week(s) ago

Hotels.com verified review

I loved it! People were so nice but one night my money disappeared 😅 hope the cleaning ladies enjoy it before karma comes. I recommend not leaving your money in the hotel. Loved the receptionist though.
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 359 week(s) ago

Expedia Group verified review

internet service much improved since 4 years ago. Electrical wiring needs updating.
Verified traveler
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 373 week(s) ago

Expedia Group verified review

The breakfast is terrible and the front desk service awful.
Humberto
6.0
/10
Reviewed 388 week(s) ago

Hotels.com verified review

Carpet in room and public areas in each floor are old and should be replaced. TV remote controls are limited and some are not programmed. There is no iron in the room, so they lend me an old one which stains my shirts. By the way, very uncomfortable toilet.
Verified traveler
icon-with Friends
with Friends
4.0
/10
Reviewed 399 week(s) ago

Hotels.com verified review

Beds are like rocks, Jacuzzi was dirty and made the room smell after using it. Traffic outside of hotel was so noisy I was unable to sleep on top of the beds being so hard. It needs major remodeling work.
Angeluss
10.0
/10
Reviewed 420 week(s) ago

Expedia Group verified review

We enjoyed our stay very much. Everything is so big shower, closet room. It’s clean and has parking lot and a nice view
Oscar
8.0
/10
Reviewed 441 week(s) ago

Expedia Group verified review

Pretty old fashioned hotel, trapped in the 60’s but overall cleanliness was fair, staff friendly (by capital standards, I’m accustomed to them) price was kinda high, it’s no worth 900 pesos, maybe 600 pesos, WiFi is functional but terribly slow, enough for a business trip I’d say, overall good hotel for a short stay
Antonia R
8.0
/10
Reviewed 529 week(s) ago

Hotels.com verified review

This was a practical hotel stay being close to the airport. For the convenience, I will come again!
KARLA
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Trato del personal y comodidad de la habitación
Number of reviews per page
20
40