Verified traveler
Friends and Family Family
8.0
/10
Reviewed 260 week(s) ago
Hotels.com verified review
The building is beautiful and the location is very nice but a lot of missing details made the stay only average. There was also some incorrect information on the Hotels.com website. The website showed check on at noon, but in reality it was 3 pm. I also filtered on rooms with a kitchen which I thought meant that our suite had a fridge, microwave etc. In fact the kitchen was shared by all guests and was two floors down from our suite. So while it's true that there is a kitchen it was not very convenient and it was shared in the common area. Regarding details, there was no toilet paper when we arrived to our room, we had to ask for towels andone of the beds was in poor condition. Any needs where slightly hard to get filled since there wasn't staff all the time. All in all this is a nice property with lots of character, in a very quiet yet central location. If the details were looked after and the information on the website corrected this would have been fabulous. As it was the stay was fine but not wonderful. A final comment is that we were travelling with both kids and senior citizens. A different group may not have worried about the details.
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