7.2
Pleasant
From 63 reviews
Cleanliness

8.0

Room Comfort

8.0

Service and Facilites

7.6

Traveler Reviews Casa Cacho

Number of reviews per page
20
40
Top reviews
Amanda
icon-with Partner
with Partner
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

I stayed in room # 7 and it was ok. My main complaint was about the bed . It was very uncomfortable. My other complaints were that you only get 1 towel per guest and no wash clothes or hand towels there also was no soap in kitchen to wash dishes with and no towel to wash them with either. And the pillows were so worn out on the bed that they were disgusting. And we got 1/2 of a roll of toilet paper when we checked in and we were told that if we needed more we would have to buy our own.
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Leo
4.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

el cuarto tenia olor a encerrado y tomo tiempo en orearse.
David
icon-with Partner
with Partner
8.0
/10
Reviewed 118 week(s) ago

Hotels.com verified review

Place was decent and the room was very cleaned. Only issue was my next door neighbor was super loud at 4am in the morning, and the tv channel were not available.
Cesar
icon-with Partner
with Partner
2.0
/10
Reviewed 144 week(s) ago

Hotels.com verified review

First time and last.. this hotel doesn't have Parking you have to park outside if are lucky.. and A/C never works and they didn't clean my room the next day 😒... people smoke inside the building 😒 smell terrible
Reyes
icon-Leisure
Leisure
10.0
/10
Reviewed 161 week(s) ago

Expedia Group verified review

Everything was great
Mohamed
icon-Leisure
Leisure
2.0
/10
Reviewed 167 week(s) ago

Expedia Group verified review

Worst hotel please don’t stay here there is never a staff here
Robert
icon-Leisure
Leisure
4.0
/10
Reviewed 185 week(s) ago

Expedia Group verified review

Good location, but severely limited staffing. Maze of rooms, odd stairs, lack windows creates a fire hazard.
Peter
2.0
/10
Reviewed 205 week(s) ago

Expedia Group verified review

👎👎👎
Josue
icon-Business with Friends
Business with Friends
2.0
/10
Reviewed 226 week(s) ago

Expedia Group verified review

I recently stayed at this property, once arriving at the property to only find out they had change my room selection with out letting me know about first, the property staff was very rude and not willing to make my stay feel any better. The front desk who is the manager, was very rude and eager to just take the money. 0 stars on all levels!!
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Rosaly
icon-Business
Business
10.0
/10
Reviewed 241 week(s) ago

Expedia Group verified review

Nice Hotel .Enjoyed my stay there. Friendly staff
Michael
icon-
10.0
/10
Reviewed 263 week(s) ago

Hotels.com verified review

Very nice area the view is amazing and the people are great.
Uziel
icon-Business
Business
10.0
/10
Reviewed 277 week(s) ago

Hotels.com verified review

Great room. Safe
Marina
icon-Business Family
Business Family
10.0
/10
Reviewed 287 week(s) ago

Hotels.com verified review

I was greeted very nicely and check in service and procedure was simple and fast. hotel inside lobby as well as all areas were very neat and clean. Room was in excellent condition very very nice and cozy
Johnny
icon-with Partner
with Partner
10.0
/10
Reviewed 288 week(s) ago

Hotels.com verified review

Very good hospitality, felt very comfortable, enjoyed the room kitchen, great service and very clean. We will be coming back
Robert
icon-
2.0
/10
Reviewed 299 week(s) ago

Hotels.com verified review

This hotel is in the middle of nowhere, no parking, shoddy neighborhood and they quoted me $20.00 more for the room i reserved. Don't waste your time or money, would not recommend this hotel at all and I've been going to TJ for 30 years, absolutely the worst.
Sterling
icon-Business
Business
8.0
/10
Reviewed 300 week(s) ago

Hotels.com verified review

I booked the stay because the photos look fantastic.......The arrival was rocky, I could find the place because it is among a residential area. The signature is eye level ONLY! I called to get better details and it helped. Parking is ONLY on the street. I booked the smallest room initially, but it was a large closet size (picture NOT according to scale !) .......I selected to upgrade to a city view window for just a little additional cost and was very happy. The staff lives on site ,so whenever I needed something the responses were quick and enthusiastic ! The staff ONLY spoke spanish, so it took a few tries to decode the wifi together with the staff.......lol. The place is clean, comfortable, and vibrant colors. The FREE breakfast was also a PLUS !
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Cris
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 301 week(s) ago

Expedia Group verified review

Great place to stay, very clean and organized. Will definitely comeback
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 304 week(s) ago

Expedia Group verified review

Very clean and the staff is amazing! Make you feel at home. Very well located and safe place!
Verified traveler
10.0
/10
Reviewed 306 week(s) ago

Expedia Group verified review

Really good place to stay , really comfortable and warming place in Tijuana . Close to everything .
David
icon-
2.0
/10
Reviewed 314 week(s) ago

Hotels.com verified review

Went to my stay and the hotel gave my room away completely unproffesional. I couldnt recommend nor trust this organizanion for Anything
Number of reviews per page
20
40