8.8
Very Good
From 144 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.2

Traveler Reviews Hotel Serenna

Number of reviews per page
20
40
Top reviews
Gabriel
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Helpful staff and nicely stocked bar.
David
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Very enjoyable stay, would return
Axel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Las instalaciones excelentes
Gabriela
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Great stay
JAVIER
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Too many restrictions regarding coolers and drinks, noisy neighborhoods, not nice. Facilities ok
VLADIMIR
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 295 week(s) ago

Hotels.com verified review

The hotel facility is very new, clean with good service, But "Ito" means small actually the rooms they offer for 4 persons there is not enoug space, the bathroom is small consider that if you are a big person. the Prices according to spaces are kind high.
Araceli
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 316 week(s) ago

Hotels.com verified review

Very nice and friendly service. Really close to attractions!
Verified traveler
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 368 week(s) ago

Expedia Group verified review

It’s in a location close to downtown. The place is very clean. I think breakfast service should be available earlier in the morning. They open the restaurant at 8 am. Bar is nice and so is the pool.
Ana
icon-Family
Family
10.0
/10
Reviewed 381 week(s) ago

Hotels.com verified review

The views of the mountains were beautiful and the bartender was the best!
Elizabeth
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Sobre el desayuno: nos gustó mucho el desayuno y estaba bien hecho pero no lo sirven a las 8 am. Nos dijeron que se servía a partir de las 8 y en ambos días bajamos a esa hora pero solo tenían puesta una parte del desayuno. Lo más consistente que es el huevo y chilaquiles lo sirvieron aprox a las 8:30 Nosotros esperamos porque no teníamos prisa pero supongo que si alguna persona necesita desayunar a las 8 para salir a otro lado, pues no va a tener el desayuno a tiempo
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JORGE ARTURO
icon-Friends and family with Friends
Friends and family with Friends
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Excelente, todo limpio y buena atención
Maria cristina
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Habitacion limpia y en muy buen estado asi como la prooiedad pongo 4 estrellas solo porque el estacionamientono esta cerrado.. De ahi en mas todo excelente
Citlali
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Hotel muy bonito. 2 noches, habitación limpia y cómoda. Personal amable y servicial. Desayuno rico y variado. Estacionamiento seguro incluido. Buena experiencia, lo recomiendo 100%
Olga
icon-with Friends
with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Muy agradable estancia y congruente al precio, la verdad es un hotel muy accesible en cuanto costo. El desayuno aparte es un plus que se agradece!!
jose Luis
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

excelente en servicio y comodidad
Andre
icon-with Children
with Children
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

No tienen restaurante
BEGOÑA
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

EL HOTEL MUY BIEN, EL PERSONAL MUY AMABLE, EL DESAYUNO BUFFETE BASICO CON HUEVITO, FRIJOLES, CHILAQUILES, FRUTA, PAN DE DULCE Y TOSTADO, CAFE Y JUGO DE NARANJA, FRESCO, Y DE MUY BUEN SABOR
JULIO CESAR
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Ok
Roberto
icon-with Children
with Children
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Algo muy bueno: La habitación y las sábanas muy limpias. Manténganlo así por favor. Es algo que yo busco en un hotel y definitivamente volvería a este hotel. El personal muy amable, muy buena ubicación. El desayuno bueno, sencillo pero muy bueno. Fruta, café, huevo, pan, cereal, tipo hotel americano.
ATSUSHI
icon-with Children
with Children
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Nice quality for all
Number of reviews per page
20
40