This was my first time in Quezon, but not my first time in Citadines. I exclusively seek out Citadines in Manila and Cebu because trust me when I tell you, there is simply no other hotel that can beat the overall value and experience of a Citadines hotel. The price is always so good for the 1 bedroom apartments. They are always so nice and feel like a real home. The staff are all Five Star level and the hotels are located in the best area's with the best food, shopping and entertainment nearby. You cannot go wrong with any of their locations, and trust me I've stayed at almost all of them now. Thank you Citadines for always being a place I can call my real home every time I visit the Philippines.

The room was clean, very courteous staff especially JM, security staff. Breakfast buffet was amazing!

Room condition was good. Bath towel was dirty for 1st day.

The staff was wonderful and the breakfast was spectacular it truly is a wonderful place to stay

Everything is as great

Perfect stay

Courteous staff, spotless room and delicious breakfast.

The security team always stand out during my stay at Citadines Roces. It is also worth to mention the staff in the restaurant who are consistently were all helpful and courteous.

Good and clean room size is as described breakfast is very good with wide selection always different each day, housekeeping is always available

This hotel deserves no more than one star. The only reason I gave more is because the guards are helpful, polite and sincere. They were alert and neat. Only one waitstaff (the lady with the short hair) was fantastic. Breakfast was meh, and barely changes daily. Dining area is tight with no sound insulation so noise is amplified. The waiting area is so tight and gets packed while waiting. The elevators are so slow and narrow. They should employ an odd even scheme so that even when events are booked, the wait times dont get so terrible. Staff - especially bellophs - should not use the guest elevators, only the service elevator. The concierge / front desk clerks are very poorly trained. Only 1 lady was sweet anpleasant. Lordwin was very contentious - always saying no. He worsened every situation by always airily stating the hotel has a hundred bookings. That is so rude and unprofessional. Guests dont need to know that useless bit. That is not even a great number for a large hotel chain; so not an excuse to be inefficient. Lordwin also looks unkempt. The guard was actually better at de-escalating problems by apologising and trying to remedy. No amenities at all in the room. There is filtered water, a couple of plates, mugs and glasses, bigger than usual ref and a microwave. However, there are no hand / face towels, toothbrush, cotton buds and other basics. The floor mat gets swept away by the shower door.

We really like our room, a

The room was great I just had to ask for a paper toilet, because they didn’t brought new one every morning

Staff were very respectful and supportive. Food is excellent. Property is very clean. Not too far away from lots of restaurants and bars. Quiet area. Second time stayed in this facility and will continue to stay in the future. Highly recommend

The hotel is good and I will stay there the next time I'm in the area.

Really nice, modern hotel. Very comfortable. Good breakfast. Nice pool.

Although the room interior and amenities is superb, some supplies are lacking like no hair dryer, no spare toilet papers and the provided shower gel in the bathroom seems like it was diluted. Also lack of overnight staff especially housekeeping. Overall, this hotel is very clean and has very courteous staff.

Well maintained and good free breakfast

Clean and Comfortable: The room was spotless, spacious, and well-maintained. The bed and linens were very comfortable, and the bathroom was modern with good water pressure. Excellent Location: Centrally located, with easy access to restaurants, shops, and transportation. Ideal for both business and leisure travelers. Friendly Staff: The front desk and housekeeping team were courteous and helpful throughout my stay. Amenities: Free Wi-Fi, a well-equipped gym, and a cozy lounge area made the stay even better.

Staff were friendly, hospitable, and professional. The room is clean except for some scuff marks on the bathroom wall. It shows mediocre maintenance not just the room but throughout the building.

Great newly built hotel! The property is kept very neat and clean at all times. I stayed in a one-bedroom Premier Superior room, which was very spacious and included a sit-out area, a kitchen, and a washer-dryer. The hotel also features a gym and a swimming pool on the 8th floor. Numerous shopping areas and food places are just a 5-minute walk away. The best part is that it's slightly away from the crowded areas, yet everything is within walking distance. The hotel was exceptionally clean, and the staff were attentive and helpful.