8.2
Very Good
From 65 reviews
Cleanliness

9.0

Room Comfort

8.4

Service and Facilites

8.8

Traveler Reviews Portozul

Number of reviews per page
20
40
Top reviews
Adriana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Hotel muy limpio y los cuartos muy amplios. El aire acondicionado funcionaba perfecto (ya que fuimos en tiempo de calor), y las camas SÚPER A GUSTO y suavecitas. Había leído comentarios que decían que las camas estaban duras, pero no! El hotel está a 10-15 minutos (caminando) de la plaza central. El restaurante junto al hotel está delicioso. Comimos ahí todos los días. Recomiendo este hotel !
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Benjamin
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Property was the best for the price. Private parking across the street. Only thing that kept the property from getting a perfect review is that hard to see step into the bathroom & air conditioner was fidgety.
LEO
2.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

The room i paid for was notvthe room i recived i paid for a junior suit with a queen size bed and got a double bed room
Joshua
icon-Leisure
Leisure
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Very clean and the staff was wonderful.
Lui Keanu
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

Super nice property, recommend 5/5
Cindy
10.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

Hotel was booked out for wedding and staff was available and ready to accommodate any of our needs.
Jose
icon-with Partner
with Partner
10.0
/10
Reviewed 112 week(s) ago

Hotels.com verified review

It was very comfortable and clean. There are no elevators, but Hotel provides help to take your luggage to your room and when you check out.
Carlos
6.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

Staff not
Thomas
icon-Leisure
Leisure
8.0
/10
Reviewed 117 week(s) ago

Expedia Group verified review

The rooms are very spacious!
Marciano
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

Fue una buena experiencia el cuarto muy limpio y el personal muy amable
Steven
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

My stay was good I would rate it a 8.5 out of 10. I love the modern look and how everything is safe and just on the outside of the city center. You have a little cafe outside of the hotel and a convenience store around the corner. They have a gated parking lot which is guarded 24/7. A couple of things that really didn’t make this stay a 10 were the beds they were extremely uncomfortable I kept tossing and turning throughout the night. Another thing was the business behind or I don’t know where it was located honestly but it was extremely loud banging or concrete breaking. I know that has nothing to do with the hotel but just something to know for future guest. Overall it was a good stay I would come back here to stay again. I just hope they upgrade their beds. The hotel is probably the most modern of all in the city so if that is a determining factor for someone just know this is the best.
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Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 122 week(s) ago

Hotels.com verified review

Nice and spacious rooms.
Susana
10.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

I loved that I was able to enjoy some quiet time while my stay here.
Deborah
6.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

Front desk was not friendly.
rodolfo
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 145 week(s) ago

Expedia Group verified review

Nice hotel. Would stay again.
Paz
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 174 week(s) ago

Expedia Group verified review

Location was not bad. But no microwave nor breakfast.
SIMON
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 201 week(s) ago

Expedia Group verified review

Café downstairs served cold food and wait time was too long Service was awful
Richard
icon-with Friends
with Friends
10.0
/10
Reviewed 222 week(s) ago

Expedia Group verified review

I loved the entire visit. The staff, the ambiance, the beds were comfortable and the rooms very neat and clean. The history of the hacienda and the fact that it was owned by former President Fox.
Salvador
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 225 week(s) ago

Expedia Group verified review

la habitación muy bien, el personal muy atento y amable solo me llamó la atención que para subir al primer piso, el acceso está por fuera del edificio y no por el lobby
Margarita
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 226 week(s) ago

Expedia Group verified review

🙂
Number of reviews per page
20
40