La Galuna Bacalar

Explore La Galuna Bacalar
9.0
Exceptional
From 294 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.2

Traveler Reviews La Galuna Bacalar

Number of reviews per page
20
40
Top reviews
Hendrik
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great stay and great location.
Ariel
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Todo bien
Sheryl
icon-with Friends
with Friends
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The hotel was ok, basic and a walk to town.
Rick
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Close proximity to everything, very nice clean hotel.
luis
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Is small hotel but is clean, good service, friendly staff. walking distance from lake and restaurants
Pam
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Everyone is pleasant; the shower has abundant hot water and good pressure; room clean and comfortable
Josee
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

The staff was really kind and courteous. The design of the bedroom was really different than all the other hotels I’ve visited before. This is not a big hotel, half outside, really interesting!
victor
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Rooms are nice breakfast was good and staff was friendly
Rafael
icon-with Children
with Children
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Staff was very welcoming, good location.
Ester
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Clean. Spacious. Friendly staff. Nice pool
Gary
icon-with Partner
with Partner
8.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Quiet, beautiful place. Room was clean and bed was comfortable. Shower would shut off once each time we used it and then come back on a couple of minutes later. If you’re looking for a place to relax, it’s wonderful. Quiet, right on the water. Safe location. Nearby ruins were very cool. Otherwise it’s not close to a lot attractions we were interested in. Food was good, but not great. Staff is extremely friendly.
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Rebeca
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

No leave to park. It's under construction or remodeling the property. Goes service when i arrive was not good. That night when i was went to take a shower i was using the sopa that is in a container in the wall. Smell was horrible. Rotten. Something was put inside. To make a long history short went and complain to the front desk and ask they sY was sorry. Didn't care to much. The hotel was cute , but will never stay again. Not happy with the service. Really disappointed
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Juliet
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The air conditioning worked well, the interior of hotel was clean but needed work. Smelled
Jesus
icon-Leisure
Leisure
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Staff friendly and helpful
Emmett
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

The floor in our room has chipped and had repaired and unrepaired holes throughout. The vanish on the front building stones was so strong smelling it was hard to take. The walls are paper thin, we could here everything outside and the pool water was sadly too cloudy to want to get into.
andrea
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

The decorations were beautiful. The room & property were clean. The man at the front desk check in was nice.
Judith
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Good value for money. Friendly staff
Timothy
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Property was nice and, clean, quiet. If you don’t mind walking, this was a good stay.
Jade
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Great property, most of the staff were super kind and helpful and the breakfasts were amazing! The only thing that bothered me were the guests at 7am in the pool screaming and wilding out and then again until 10:30pm when we were told that noisy times were between 9am -9pm. My husband is Mexican, I speak Spanish very well and the ladies at breakfast weren’t nice to me and making remarks thinking I didn’t understand the first morning so I sent my husband for the next days. Overall it’s a great space, great location and we had a private space with a jacuzzi that made the experience even better.
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Sean
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

The check in was easy and the hotel staff were very attentive. Awesome location!
Number of reviews per page
20
40