7.6
Pleasant
From 39 reviews
Cleanliness

7.8

Room Comfort

6.8

Service and Facilites

8.6

Traveler Reviews Hotel Lagoon

Number of reviews per page
20
40
Top reviews
jose
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

I had booked for one night and the included full breakfast. Unfortunately not only were they “understaffed” and had to wait for someone to bring snacks (which they had specifically SAID that it would be a ”home-cooked” breakfast, but when we asked for milk for coffee (the only thing that actually had), the cup had ants and dust on it. The pictures on the website are lies. The property is mostly abandoned, NOT safe to book! My family arrived late as we had been going to activities the whole day and it was late when we arrived and unfortunately could not cancel the booking as they “couldn’t do a refund” The only good thing was clean towels.
Read More
jose
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Fake pictures, the whole property is in terrible conditions, the only good thing was clean towels and sheets.No breakfast at all! Because the cooker was sick. Worse staying ever! I would not recommend it! 10 more minutes drive and you will have much better option in Chetumal.
paul
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Simple and charming with just the essentials good jumping off point to Belize for "free zone" duty free shopping and casino. Tgere's not a lpt in walking distance but Uber and cabs are cheap. Food at the casino was surprisingly good. You simply can't beat the price and welcoming staff. Thank you for an enjoyablr stay, albeit short.
Read More
James S
icon-with Partner
with Partner
8.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

A great place to stay as you travel to or from Belize: very close to the border. We stayed two nights. Enjoyed the view of a lagoon, swam in the small pool, visited Chetumal and a couple of other nearby communities that face lagoons. Excellent breakfast!
Ted
icon-Business
Business
10.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

Kind staff
Gerardo
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

I was far from what we could see in the pictures, the bathroom was poorly clean and they had no extra towels. The A/C unit needed maintenance. They didn´t clean the room as a regular hotel will do.
Corinne
icon-with Partner
with Partner
10.0
/10
Reviewed 174 week(s) ago

Hotels.com verified review

Absolutely a wonderful place. Friendly atmosphere great rooms The pool was fantastic the yard is beautiful. Loved having access to coffee all day ;) staff is amazing. The parrot entertaining and the dog made you comfortable...
Felipa
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 179 week(s) ago

Expedia Group verified review

Friendly and great customer services, rooms and overall place welcome ambiance. Peaceful and clean
Kathleen
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 206 week(s) ago

Hotels.com verified review

Its relatively small hotel but quite quaint. The staff was very friendly and provided to our needs. Breakfast was amazing, the quesedilla was superb 👌! The lagoon view was picturesque and the pool was relaxing. My family and I enjoy every moment of it.
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 246 week(s) ago

Expedia Group verified review

I wanted a large room with 2 beds and They gave a room toward the lagoon. Number 10 is the last room in the row and had a nice porch that faced the lagoon. We enjoyed sitting on the porch and looking the the lagoon.
Miguel
2.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Pesimo
Faty
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Para pasar la noche si vas a la zona libre. La piscina parece tener agua de la laguna.
Jhoana
icon-Leisure with Pet
Leisure with Pet
8.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

La alberca en la noche no estaba limpia y ya no nos pudimos meter. Pero todo muy bonito y atentos.
daniel sanchez
10.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Super sencilla la llegada.
Karla Cobá
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

Hotel muy bonito y tranquilo para pasar un rato relajante!😀
Jesus
8.0
/10
Reviewed 138 week(s) ago

Expedia Group verified review

Lo único bueno es que es pet frendly
Pedro
icon-Family
Family
10.0
/10
Reviewed 153 week(s) ago

Expedia Group verified review

Para pasar una estancia lejos del ruido de la ciudad. Relación calida precio. 100.
Ana Luisa
10.0
/10
Reviewed 166 week(s) ago

Expedia Group verified review

Muy bonito lugar lo recomiendo ampliamente
francisca maribel arce
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 169 week(s) ago

Expedia Group verified review

Muy agradable y buena atención la persona responsable muy atenta
Ramon Jesus
icon-with Partner
with Partner
10.0
/10
Reviewed 178 week(s) ago

Hotels.com verified review

Un bonito hotel junto a la laguna, excelente servicio y pudimos estar con nuestra mascota.
Number of reviews per page
20
40