I love this hotel , it’s family owned and the owners are very nice people . The continental breakfast was great with variety of food to choose from . The rooms were clean, the AC and fridge worked well and there was plenty of hot water for shower . Each room had its own table in front with 2 chairs to enjoy the evenings on the island . The rooms were cleaned daily and fresh towels were provided. The hotel provides shuttle service from the airport when requested. We were greeted with leis made from local flowers . It was such a nice welcoming gesture . During the stay , the owners often gave us fresh fruits : mango , watermelon, maracuja and soft drinks free of charge . It is an excellent hotel .

Clean and pretty. Internet worked well. Staff and other guests were pleasant and friendly.Slanted driveway may be difficult for individuals with mobility issues.

Going to Rapa Nui my expectations were low in terms of what to expect but the bed was comfortable, hotel room was spotless, and I had hot water, a portable AC unit, fan, and power. Breakfast was free, and I was happy with it. Hanga Roa is very small and it was super easy to walk everywhere from the hotel even in flip flops. What was incredible was the hotel staff. Genuinely some of the nicest hotel staff I’ve ever met and were patient with my broken Spanish. It was super easy to check in, and they gave me my room early and let me check out late with no problem.

The room that we stayed was clean and very cozy! The bathroom as well was clean with clean towels and a hair dryer available. The staff was very friendly and the breakfast was good as well. Strongly recommend to stay at the hotel Hare Rapa Nui by Chez Joseph.

Great place if you want to experience TRUE and REAL PEOPLE from Rapa Nui.

Marisol, Jonathon and Carmen where wonderful

Staff especially Carmen were friendly and helpful throughout our six day stay. The owners Sra. Marisol y Sr. Johnathan invited us to a family barbecue that was so kind and generous.

By mainland standards, this is an unusual property. There is no signage indicating the hotel. The hotel is up a hilly driveway and what looks like the lobby near street level is for a different hotel. The owners and staff are very nice and live on the property, which is in a relatively quiet residential neighborhood. The hotel has a nice breakfast but they do not provide eggs. That wasn't important to me but it might be to others. There is no restaurant on the property beyond the breakfast room but it's a short walk to "downtown" Hanga Roa, where there are numerous restaurants. The area near the hotel has one or two restaurants and a number of shops selling souvenirs, as well as items of more interest to locals. Our room had an AC unit but I got the impression that most of the ynits did not. The room was spacious enough for 2 people. The property felt tropical, with lots of beautiful vegetation, particularly in the area of the breakfast area. If I returned to Rapa Nui, I would happily stay here again.

Terrible

Diego was very helpful with food suggestions and rode to and from the airport!

I would call this place a hostel versus a hotel. It is close to town, but there isn't much more positive feedback I can provide. My shower was about 18" wide and for someone who is a size 6, it was way too small. Plus I had to clean the hair out of the drain. My room was right by a light which was on all night, and in order for the AC to work, the draperies had to be open, as well as the sliding door to let the hot air out. Well, my room was right along the major walkway to other rooms, so I had to build a pile of pillows on my bed to give me any privacy. And the roosters starting to crow at 5:00 each morning sure didn't add to the ambience. There was nothing hot for breakfast, unless you consider toast hot. The staff, though, was extremely friendly, as were the chickens and baby chicks roaming wild.

The family that runs it is very nice. The "Hotel" is not as pictured and seems to share the facilities with the EcoLodge adjacent to the rooms owned by Chez Joseph. The picture to the left is not even associated with Chez Joseph, it is the Welcome area for EcoLodge. It was very confusing, the "Office" is in one of the rooms but no one was ever there. The facility is in need of many repairs and should be listed as a "Hostel" to be more accurate.

The staff was excellent especially Diego. He really went above and beyond. I had a lot of problems with my flight and luggage and he did everything possible to help. Even changed the dates of my stay without charging me. The hotel is conveniently located near many shops and stores.

They weren’t expecting us but after showing our confirmation number and a brief phone call by the staff member everything was Ok. They do not have 24/7 front desk staffing

Excelent, price quality

The only things to like: Erica, the manager who will do whatever she can to help; proximity to the popular parts of Hanga Roa (restaurants, etc). Understand that the property is home to tons of roosters and they crow constantly, day and night. And like most of the island, it’s surrounded by loads of rowdy and loud dogs. Since there’s no a/c, your choice is to keep windows closed and muffle (but by no means eliminate) the noise and be too warm, or open the windows and get a bit cooler but have to hear everything. There is no signage anywhere indicating the name of the property, so good luck finding it on your own. A tip: find the Eco Lodge next door and ask them how to check into this place (and hope Erica is around to do so). Checking in and out is very weird; best to just ask Erica. Oh, one more thing to like: a water cooler where you can refill your water bottles.

We loved staying at Hare Rapa Nui! The staff is extremely kind and went out of their way to make our visit memorable. They helped us with transportation and a tour of the island. They were very helpful in everything we needed and the breakfast was good too! We’d definitely stay here again!!

Warm friendly staff, clean comfortable room . At very short walk to everything i meeded, restaurants, shopping, bakery,and groceries

Don't even think of staying at this place. The sheets had blood stains. The door screen was falling out. The hot water didn't work. The overhead light wasn't operative. As for staff, they were friendly and concerned, but I was told the owner doesn't care what the guests think. The owner doesn't want to repair anything. The property is very OLD and needs refurbished drastically.

The hotel was a lovely retreat at the end of a long day touring the island, with some adorable and extremely friendly pets to welcome you back as well. Erika was incredibly welcoming and always made sure her guests were taken care of and was an excellent resource when it came to knowledge of the island and offered very good rates as a guide which was required to visit most places on the island. The rest of the staff were also lovely, especially Cony who seemed to work nonstop on any issue that came up for guests. Whether it was booking a taxi, figuring out tour options, translating everything to English or just making sure you had everything you could need for a stay, she was there every step of the way to ensure the stay was as fantastic as possible, all with a smile the entire time. 10/10