If I could I'd rate this hotel more than 5 stars, I would. Very gracious and helpful staff, nice size room and bathroom. Fabulous shower

The staff was amazingly friendly and helpful. Hotel and room was beautiful.

Gran ubicación y staff sumamente amable y servicial. Gran opción dados los estándares de Florencia (hoteles boutique pequeños).

The staff were all wonderful, the place was spotless clean and the amenities were great. We really enjoyed our stay there and highly recommend it

Solid buffet breakfast for a small, boutique hotel. Friendly and helpful staff; daily cleaning done quickly and thoroughly. Modern, comfortable room with spacious bathroom and shower. Great water pressure.

Jenny at front desk was the BEST! So helpful. Although most of the staff were helpful, she was exceptional. Fabulous room - Jr. Suite. Breakfast was really plentiful and delicious.

Nearby downtown and train station which makes it very convenient the front road is under construction so it’s all messy

Room was large and clean. It had a view of the Duomo. It's conveniently located within walking distance of all the sites and the train station. Very helpful staff. Breakfast was tasty but limited seating.

A fabulous few days staying at the Flom hotel in Florence. Staff were so welcoming and helpful and the breakfast was excellent. We were in the Depandance which was beautiful and had the most amazing view of the Duomo! With easy walking distance of all that Florence has to offer. We would thoroughly recommend.

A modern and convenient hotel located next to the Central Market. The city center is within an easy walk and the area is packed with great restaurants and cafes. The hotel has an excellent valet parking which is rare in the busy downtown Florence. The staff are very friendly and go out of their way to help and accommodate. The breakfast was also excellent.

Great

Nice location, great service

This property is very well maintained. The staff were exceptionally helpful and friendly. We were very pleased with our stay. One thing to note is that our room was equipped with a portable air conditioning system. It worked well, but would start with a rattle.

Clean room, excellent location.

Very clean and nice room. Special mention to amazing room services team and two gentleman that work in the breakfast area. Everything about this property is just simply great. Had a wonderful stay here for 4 nights and hope to return next time we are in Florence.

Very convenient hotel close to train station and city center. Especially very kind staff Cheslly, she let us dropped off our luggages in hotel before checking in and stored our luggages after checking out. She printed out a map showing how to taking the train to Pisa leaning tower.

Great local location. Very nice rooms. Fabulous staff. Only positive! The only blemish was that there was a lot of kitchen noise at 6 am one morning, as our room was next to the kitchen staff entrance. We woke up and had to ask the staff to quiet down. The management made sure it was it not repeated. We also received free drinks for the inconvenience.

Good hotel near Duomo

It was good

Breakfast was excellent and staff was very helpful. Excellent location